That is about double or triple what other platforms charge. Will you at least have some Fair Use amount that is not billable - say 100/agent/month or something like that?
------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.comhttps://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 02-11-2022 09:16
From: Chad McCormick
Subject: Outbound Email campaign
Hi Vaun,
There will be usage based pricing for sending email either via Agentless API or through a campaign. The pricing has not been finalized yet but it should be somewhere around $0.0015 per email sent. There are no plans for any setup or monthly service fees at this point.
------------------------------
Chad McCormick
Genesys - Employees
Sr PM
Original Message:
Sent: 02-10-2022 21:14
From: Vaun McCarthy
Subject: Outbound Email campaign
Hi Chad
Can you please elaborate on what you mean by "billing side"? Are you saying that this feature carries a premium cost or is the billing side for something else?
------------------------------
Vaun McCarthy
Original Message:
Sent: 02-10-2022 17:56
From: Chad McCormick
Subject: Outbound Email campaign
Hi Sariah,
The feature work is complete but we're still waiting on the billing side work to complete. This work sits behind a couple of other higher priorities for that team so we're cautiously hoping for an end of April release but that could slide if any bugs are found.
------------------------------
Chad McCormick
Genesys - Employees
Sr PM
Original Message:
Sent: 02-10-2022 17:12
From: Sariah Castanon
Subject: Outbound Email campaign
Thank you for the quick response.
------------------------------
Sariah
University of Phoenix, Inc.
Original Message:
Sent: 02-10-2022 17:08
From: Robert Wakefield-Carl
Subject: Outbound Email campaign
Still in Beta. I would guess another couple of months, but @Chad McCormick can give you definitive answer. He could also let you know if you can get on a beta of this feature.
------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 02-10-2022 15:40
From: Sariah Castanon
Subject: Outbound Email campaign
Any updates on the email campaigns?
------------------------------
Sariah
University of Phoenix, Inc.
Original Message:
Sent: 07-08-2021 01:43
From: Robert Wakefield-Carl
Subject: Outbound Email campaign
Still in the oven. I hope to see something by Q3, but not exactly holding my breath.
------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 07-07-2021 00:20
From: Dennies Salenga
Subject: Outbound Email campaign
Hello, is there any update on the plan of adding the agentless Outbound Email?
------------------------------
Dennies Salenga
Original Message:
Sent: 12-04-2019 10:36
From: Lucie DeCristofaro
Subject: Outbound Email campaign
Not at this time, but it is a capability we are planning to add. You can request new features via our community https://purecloud.ideas.aha.io/ideas/
------------------------------
Lucie DeCristofaro
Genesys - Employees
Original Message:
Sent: 12-03-2019 08:09
From: Teja Darbha
Subject: Outbound Email campaign
Dears
Hope all are doing good
Is there any feature in Purecloud that can initiate Outbound Email campaign? Agent less or preview Campaign any thing.
If not in Purecloud, Is there any thing in app foundry that could help in building this.
Thank you
#purecloudemails #Outbound #emails #Agentless #Integrations #Interactionrouting(ACD) #Apps
#Ask Me Anything (AMA)
#DigitalChannels
#Integrations
#Outbound
#Roadmap/NewFeatures
#SystemAdministration
------------------------------
Teja Darbha
Jathwa Technology Solution
teja.darbha@jathwa.com
Riyadh Saudi Arabia
------------------------------