Genesys Cloud (formerly PureCloud)

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Outbound Email campaign

  • 1.  Outbound Email campaign

    Posted 12-03-2019 08:09

    Hope all are doing good

    Is there any feature in Purecloud that can initiate Outbound Email campaign? Agent less or preview Campaign any thing.

    If not in Purecloud, Is there any thing in app foundry that could help in building this.

    Thank you

    #purecloudemails  #Outbound #emails #Agentless #Integrations #Interactionrouting(ACD) #Apps ​​​​​​​​

    Teja Darbha
    Jathwa Technology Solution
    Riyadh Saudi Arabia

  • 2.  RE: Outbound Email campaign

    Posted 12-04-2019 10:37
    Not at this time, but it is a capability we are planning to add. You can request new features via our community

    Lucie DeCristofaro
    Genesys - Employees