Genesys Cloud (formerly PureCloud)

Discussion Thread View
Expand all | Collapse all

Outbound Email campaign

  • 1.  Outbound Email campaign

    Posted 12-03-2019 08:09
    Dears

    Hope all are doing good

    Is there any feature in Purecloud that can initiate Outbound Email campaign? Agent less or preview Campaign any thing.

    If not in Purecloud, Is there any thing in app foundry that could help in building this.

    Thank you

    #purecloudemails  #Outbound #emails #Agentless #Integrations #Interactionrouting(ACD) #Apps ​​​​​​​​
    #AskMeAnything(AMA)
    #DigitalChannels
    #Integrations
    #Outbound
    #Roadmap/NewFeatures
    #SystemAdministration

    ------------------------------
    Teja Darbha
    Jathwa Technology Solution
    teja.darbha@jathwa.com
    Riyadh Saudi Arabia
    ------------------------------


  • 2.  RE: Outbound Email campaign

    GENESYS
    Posted 12-04-2019 10:37
    Not at this time, but it is a capability we are planning to add. You can request new features via our community https://purecloud.ideas.aha.io/ideas/

    ------------------------------
    Lucie DeCristofaro
    Genesys - Employees
    ------------------------------