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Using In Built Digits Grammar provided in ISR

  • 1.  Using In Built Digits Grammar provided in ISR

    Posted 02-24-2015 12:16
    Hello all, We are planning to have Digit speech recognition setup. Using In-Built grammar that is provided using Interaction Speech Recognition. Can you please throw some light on the pros and cons of this approach? Also if we have to develop any handlers- what would be the requirement?


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