Running 2015 R3 P11
When we add a mailbox to a user in IA, the personal info tab is populated with the users data, First name, Last name .etc,. When we pull the User Productivity Report in ICBM using a user list, these users with mailboxes are missing their first name and last name, other users are not missing that data. When we go to the individuals table in the database, these users are also missing their first and last names. All other users have this populated.
Has anyone ran into this issue? I always check on her before opening a case with ININ.