Hey all,
I have a media file with a .sasf extension I need to convert to a .wav file. It's located in the storage drive for all our recorded calls, but I cannot pull it up in Interactive Recorder either by time and date or by filename. I believe this was an outbound call and rather important that I see if it's what we are looking for. Could not open the file using either ICBM or Voicemail Player. Have researched the forums and there was mentioned an IceLib SDK, but I understand that is a developer utility and requires a separate license.
Can someone offer a suggestion how to convert this file?
CIC 2015 R3 patch 8