we have a customer request to check the possibility to click a link in a Webpage that is initiating a call in IC Client and to call in behalf of a workgroup.
Something like that:
A link with tel:+49-1234-5678 is working fine but every time a got the selection poup to choose the workgroup.
So how the hell I got the Workgroup defined?
We are currently on CIC 4.0 Su5. Planned to go to CIC 2016 R3 soon.