I'm not sure if this is the right place, but here is the issue:
We are trying to export files from the recorder client so that they can be listened to by other people. However we'd like to listen to them in generic programs such as VLC, or WMP so that the "fast forward" option is available. The files export as a wav file, and can be opened with the "Interaction voice mail launcher" however there is no fast forward option etc.
Any ideas? I assume it's encrypted or something similar? I've tried multiple codec packs but no luck so far