Dear All,
We currently migrated from CIC 2.4 to CIC 4.0 SU3 and migration process finished successfully without errors.
But we have a problem when opening the interaction client from the user side or from the server side is that the client unable to load directory "There was a problem loading this directory, click here to try again".
Any suggestion about the causes of that problem.
FYI, I made sure that users exist under directory key in the Interactive Intelligence registry key.
Best Regards,
Ahmed