Hello All,
I have a problem with a marquee package. I configure the ininkeystats file to have the follow parameter:
ININ.Workgroup_AbandonedRateDistribution?ININ.People.WorkgroupStats_Workgroup=
&ININ.Queues_InteractionType=Call&ININ.Queue_Interval=CurrentShift&ININ.Queue_AccumulativeHistogramInterval=total
Inside of my Marquee configuration when setting up a package which uses this keystat. Some of the workgroup are blank, while some show 'total'.
Any idea what would cause this? Picture attached.
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This is causing an issue where my Marquee display is always NaN.
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