Genesys Cloud CX

Discussion Thread View
  • 1.  Can not install two Apps (standalone, widget) at a time

    Posted 06-19-2019 04:48
    Hi,
    if I try to install apps in Integrations section, it installs me only one app with a selected type (for example, standalone), but need also install a widget. with a link, I can install both. previously I could install both on PureCloud at a time.
    what is the problem now?
    thanks.
    #Integrations

    ------------------------------
    Tobias Jaeckel
    Gemshelf Inc
    ------------------------------


  • 2.  RE: Can not install two Apps (standalone, widget) at a time

    Posted 07-02-2019 15:42
    Hi Tobias,

    Great question to bring to the community, but it looks like it has gone unanswered. However, your question was discussed on the most recent episode of the PureCloud Community Q&A Show! Check it out here!

    ------------------------------
    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
    ------------------------------



  • 3.  RE: Can not install two Apps (standalone, widget) at a time

    GENESYS
    Posted 07-16-2019 13:42
    Hi, Tobias.

    Can you give more detail? What, exactly, are you trying to install?

    ------------------------------
    George Ganahl CCXP, GCP
    Principal Technology Consultant
    Genesys
    ------------------------------