We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Preview screenshots or even mock-ups would be real nice to see.....

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Hi,
They are in this prior post.

https://community.genesys.com/discussion/upcoming-agent-ui-update-multi-contextual-panels

Pretty cool feature.

Preview screenshots or even mock-ups would be real nice to see.....

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

How long is the beta go estimated to run and is there a tentative deployment date? (I understand it is based on the feedback received, but just curious if you have tentative target dates.)

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

How long is the beta go estimated to run and is there a tentative deployment date? (I understand it is based on the feedback received, but just curious if you have tentative target dates.)

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Can you share how this works with the panel manager? Are we able to choose multiple default panels? It would be great if I could have profile and agent assist pop at the same time.

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Can you share how this works with the panel manager? Are we able to choose multiple default panels? It would be great if I could have profile and agent assist pop at the same time.

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate in the Mutli-Contextual Panel Beta.  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate (including our embedded client users) in the Mutli-Contextual Panel Beta (more details).  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Sneak Peek (no sound)

#BetaAnnouncement
#BetaUpdate

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees
------------------------------

Hi Nicholas,

Can you please confirm, is this will be in Beta board today to register?

------------------------------
Sumant

Original Message:
Sent: 04-17-2024 14:36
From: Nicholas Robinson
Subject: COMING SOON !!! Beta Multi-Contextual Panel

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate (including our embedded client users) in the Mutli-Contextual Panel Beta (more details).  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Sneak Peek (no sound)

#BetaAnnouncement
#BetaUpdate

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees
------------------------------

Hi .. It looks like they just posted the Beta sign-up Tile

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees

Original Message:
Sent: 04-23-2024 03:23
From: Sumant Barik
Subject: COMING SOON !!! Beta Multi-Contextual Panel

Hi Nicholas,

Can you please confirm, is this will be in Beta board today to register?

------------------------------
Sumant

Original Message:
Sent: 04-17-2024 14:36
From: Nicholas Robinson
Subject: COMING SOON !!! Beta Multi-Contextual Panel

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate (including our embedded client users) in the Mutli-Contextual Panel Beta (more details).  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Sneak Peek (no sound)

#BetaAnnouncement
#BetaUpdate

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees
------------------------------

Thanks, Can see in Beta board now.

Hi .. It looks like they just posted the Beta sign-up Tile

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees

Original Message:
Sent: 04-23-2024 03:23
From: Sumant Barik
Subject: COMING SOON !!! Beta Multi-Contextual Panel

Hi Nicholas,

Can you please confirm, is this will be in Beta board today to register?

------------------------------
Sumant

Original Message:
Sent: 04-17-2024 14:36
From: Nicholas Robinson
Subject: COMING SOON !!! Beta Multi-Contextual Panel

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate (including our embedded client users) in the Mutli-Contextual Panel Beta (more details).  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Sneak Peek (no sound)

#BetaAnnouncement
#BetaUpdate

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees
------------------------------

Hi All

We have asked our teams to enable this feature but since doing so, our teams that use WhatsApp aren't able to send messages. As soon as they disable the new view, they can. Any ideas?

Thanks

Shauna

Thanks, Can see in Beta board now.

Hi .. It looks like they just posted the Beta sign-up Tile

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees

Original Message:
Sent: 04-23-2024 03:23
From: Sumant Barik
Subject: COMING SOON !!! Beta Multi-Contextual Panel

Hi Nicholas,

Can you please confirm, is this will be in Beta board today to register?

------------------------------
Sumant

Original Message:
Sent: 04-17-2024 14:36
From: Nicholas Robinson
Subject: COMING SOON !!! Beta Multi-Contextual Panel

We are excited to announce that starting next week,Tuesday, April 23, you can apply to participate (including our embedded client users) in the Mutli-Contextual Panel Beta (more details).  We are are targeting mid to late Q2 for the beta release .. Stay Tuned !!

Sneak Peek (no sound)

#BetaAnnouncement
#BetaUpdate

------------------------------
Nicholas Robinson
Senior Product Manager
Genesys - Employees
------------------------------