Hi ,
I have to create a custom "Contactable Time set" for outbound dialing. Our client has provided the dialing times in column "B". In column "D" I have put the time zones that I think are correct as per Genesys documentation. Can somebody please confirm if I my mappings are correct or if this can be done in a better way.
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/9b5aaa87e7d34fed9968a58988cd19a5.png)
Thank You
Praveen
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Praveen Kumar
HCL Technologies Ltd.
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