Hello all,

I have created an API that gets the field from salesforce for "DoNotCall" it works fine,

I am trying to add it to a pre-rule within the outbound dialler, and if it equals true do not call it.

ANy idea how i can fix the below? it keeps telling me  



#Outbound

------------------------------
Richard
------------------------------

Just to add this is what i put in the request and response.

Request:
/services/data/v56.0/query/?q=$esc.url("SELECT id,DoNotCall from lead WHERE id= '${input.SF_URLPop}'")


Response:

{
"translationMap": {
"DoNotCall": "*..DoNotCall"
},
"translationMapDefaults": {
"DoNotCall": "[]"
},
"successTemplate": "{\"DoNotCall\": ${DoNotCall}}"
}



I note the Available output has no boolen,



#DataAction #API/Integration #Rule
​​​

------------------------------
Richard
------------------------------

Original Message:
Sent: 12-03-2022 23:44
From: Richard Dib
Subject: Data action DoNotCall

Hello all,

I have created an API that gets the field from salesforce for "DoNotCall" it works fine,

I am trying to add it to a pre-rule within the outbound dialler, and if it equals true do not call it.

ANy idea how i can fix the below? it keeps telling me

This output is not a supported type. Supported types are boolean, integer, number, and string.

 



#Outbound

------------------------------
Richard
------------------------------

Hi Richard

I think the problem is your Data Action output is an Array. Try changing the output contract "DoNotCall" from Array to Boolean and use following successTemplate

"successTemplate": "{\n\"DoNotCall\": ${successTemplateUtils.firstFromArray(\"${DoNotCall}\")}}"

I hope this will get you going.


Cheers
Zubair

------------------------------
Muhammad Zubair Awan
------------------------------

Original Message:
Sent: 12-04-2022 04:00
From: Richard Dib
Subject: Data action DoNotCall

Just to add this is what i put in the request and response.

Request:
/services/data/v56.0/query/?q=$esc.url("SELECT id,DoNotCall from lead WHERE id= '${input.SF_URLPop}'")


Response:

{
"translationMap": {
"DoNotCall": "*..DoNotCall"
},
"translationMapDefaults": {
"DoNotCall": "[]"
},
"successTemplate": "{\"DoNotCall\": ${DoNotCall}}"
}



I note the Available output has no boolen,



#DataAction #API/Integration #Rule
​​​

------------------------------
Richard

Original Message:
Sent: 12-03-2022 23:44
From: Richard Dib
Subject: Data action DoNotCall

Hello all,

I have created an API that gets the field from salesforce for "DoNotCall" it works fine,

I am trying to add it to a pre-rule within the outbound dialler, and if it equals true do not call it.

ANy idea how i can fix the below? it keeps telling me

This output is not a supported type. Supported types are boolean, integer, number, and string.

 



#Outbound

------------------------------
Richard
------------------------------

Ah yes, that worked like a charm!

it was the array! thank you

------------------------------
Richard
------------------------------

Original Message:
Sent: 12-04-2022 15:36
From: Muhammad Zubair Awan
Subject: Data action DoNotCall

Hi Richard

I think the problem is your Data Action output is an Array. Try changing the output contract "DoNotCall" from Array to Boolean and use following successTemplate

"successTemplate": "{\n\"DoNotCall\": ${successTemplateUtils.firstFromArray(\"${DoNotCall}\")}}"

I hope this will get you going.


Cheers
Zubair

------------------------------
Muhammad Zubair Awan

Original Message:
Sent: 12-04-2022 04:00
From: Richard Dib
Subject: Data action DoNotCall

Just to add this is what i put in the request and response.

Request:
/services/data/v56.0/query/?q=$esc.url("SELECT id,DoNotCall from lead WHERE id= '${input.SF_URLPop}'")


Response:

{
"translationMap": {
"DoNotCall": "*..DoNotCall"
},
"translationMapDefaults": {
"DoNotCall": "[]"
},
"successTemplate": "{\"DoNotCall\": ${DoNotCall}}"
}



I note the Available output has no boolen,



#DataAction #API/Integration #Rule
​​​

------------------------------
Richard

Original Message:
Sent: 12-03-2022 23:44
From: Richard Dib
Subject: Data action DoNotCall

Hello all,

I have created an API that gets the field from salesforce for "DoNotCall" it works fine,

I am trying to add it to a pre-rule within the outbound dialler, and if it equals true do not call it.

ANy idea how i can fix the below? it keeps telling me

This output is not a supported type. Supported types are boolean, integer, number, and string.

 



#Outbound

------------------------------
Richard
------------------------------

Do you know if this works outside of the dialer? Llke a manual call through salesforce

------------------------------
LY LIM
Cardinal Health 5, LLC
------------------------------

Original Message:
Sent: 12-04-2022 15:45
From: Richard Dib
Subject: Data action DoNotCall

Ah yes, that worked like a charm!

it was the array! thank you

------------------------------
Richard

Original Message:
Sent: 12-04-2022 15:36
From: Muhammad Zubair Awan
Subject: Data action DoNotCall

Hi Richard

I think the problem is your Data Action output is an Array. Try changing the output contract "DoNotCall" from Array to Boolean and use following successTemplate

"successTemplate": "{\n\"DoNotCall\": ${successTemplateUtils.firstFromArray(\"${DoNotCall}\")}}"

I hope this will get you going.


Cheers
Zubair

------------------------------
Muhammad Zubair Awan

Original Message:
Sent: 12-04-2022 04:00
From: Richard Dib
Subject: Data action DoNotCall

Just to add this is what i put in the request and response.

Request:
/services/data/v56.0/query/?q=$esc.url("SELECT id,DoNotCall from lead WHERE id= '${input.SF_URLPop}'")


Response:

{
"translationMap": {
"DoNotCall": "*..DoNotCall"
},
"translationMapDefaults": {
"DoNotCall": "[]"
},
"successTemplate": "{\"DoNotCall\": ${DoNotCall}}"
}



I note the Available output has no boolen,



#DataAction #API/Integration #Rule
​​​

------------------------------
Richard

Original Message:
Sent: 12-03-2022 23:44
From: Richard Dib
Subject: Data action DoNotCall

Hello all,

I have created an API that gets the field from salesforce for "DoNotCall" it works fine,

I am trying to add it to a pre-rule within the outbound dialler, and if it equals true do not call it.

ANy idea how i can fix the below? it keeps telling me

This output is not a supported type. Supported types are boolean, integer, number, and string.

 



#Outbound

------------------------------
Richard
------------------------------