View Only
Discussion Thread View
  • 1.  Disconnected Calls Report

    Posted 06-09-2022 10:26
    Hi Everyone - I wonder how can I extract a report which shows the disconnected calls. Disconnected meaning, these calls hang up on the middle of the conversation. Thanks in advance!

    Robert John Minano
    Accenture Solutions Private Limited

  • 2.  RE: Disconnected Calls Report

    Posted 06-10-2022 01:45
    This needs a bit more clarification. What do you mean with "middle of conversation". As soon as the caller hangs up the call, the conversation ends.
    What criteria (from a technical point of view) do you use to diffenciate between "regular end of conversation" and "middle of conversation"?

    Andreas Tikart
    Fiebig GmbH