Hi Melissa. Thanks for your quick answer.
It's a pity !! :'( :'(
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Catherine DUPIRE
NXO FRANCE SASU
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Original Message:
Sent: 04-24-2023 13:06
From: Melissa Bailey
Subject: Dynamics Data Action in a
Data actions in call flows doesn't have failure outputs, sorry
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Melissa Bailey
Genesys - Employees
Original Message:
Sent: 04-24-2023 13:00
From: Catherine DUPIRE
Subject: Dynamics Data Action in a
Hi all. I am using the dynamics data action "Get Contact by phone number" (in an inbound call flow) and "Get contact by email address" (in an inbound mail flow).
In my email architect flow, I can see the success outputs and the failure outputs.
It is useful for me because I analyse the error code if it is "too_many _results" , the script will be different.
So I wanted to do the same in my voice flow. But in an inbound call flow, I don't see the failure outputs in my data action block.
Why ??
I would like to analyse the same error code "too_many_results" , but there is no "failure outputs". Is there something that I missed?
Is it possible to see them also in a voice flow?
Thanks for your help
Catherine
#MicrosoftDynamics #DataAction #ArchitectFlow
#Integrations
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Catherine DUPIRE
NXO FRANCE SASU
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