A place to ask questions, connect with others, and stay in the know
Hey Everyone, The WEM community is a cool place for all of you who use Workforce Engagement Management. As a matter of fact, they are currently having their big WEMay event in the WEM community which is a lot of fun, AND we just released a new Q&A episode chock-full of WEM content, so you should check that out, too! If you like the content you see in the Q&A video, make sure you follow the Genesys Cloud Q&A show playlist on Youtube and you'll never miss an episode! (We also share them when they release on the top of the Cloud CX community homepage.Enjoy all this rich content that is sure to help you out!
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.