Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  How to configure a cisco phone as an unmanaged ?

    Posted 12 days ago

    Hi All,

    I have to configure  a cisco phone. I have tried all possoblitiy but it is not working. (Tried a polycom and its working ). Please guide me.

    Phone model is 7960 series. Thank you.

    Note:All neccessary ports are open.


    #Telephony

    ------------------------------
    Anush Shetty
    SBI Shinsei Bank, Limited
    ------------------------------


  • 2.  RE: How to configure a cisco phone as an unmanaged ?

    Posted 5 days ago

    Unmanaged phones are not supported in the cloud just yet.  I hope to see that early June, but won't hold my breath.  Are you using local edges?



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources