Original Message:
Sent: 05-30-2024 08:21
From: Brian Jones
Subject: 🎉📣🤖 It's WEMAI Trivia Time!! Enter and WIN🤖📣🎉
Now let's not forget about one of the first AI bots...on wheels: K.I.T.T.
Features & benefits of K.I.T.T. in WEM AI bot form:
Molecular-Bonded Shell & Pyroclastic Lamination | This feature would protect our agents' work computers from explosive devices, firearms, & high temperatures.
Electronic Jamming System | While on the clock, this feature would prevent the agents from using personal devices for non-work/non-emergency related reasons.
Turbo Boost | When home/office network speeds begin to dip, this capability would quickly & exponentially increase their network speed--minus the rocket motors & ability to jump 40+ feet into the air, of course.
Silent/Surveillance Mode & Manual Override | Similar to the "Monitor" feature for Supervisors, this capability would put K.I.T.T. in control of monitoring agent interactions live and using the agent assist/copilot feature to stealthily guide the conversation should it get off course. That being said, "Manual Override" would ultimately allow the Supervisor to barge-in and trump all parties, including K.I.T.T., to safely guide the conversation to desired outcome.
Flame Throwers, Tear Gas, & Flares | Disabled for obvious reasons.
Chemical Analyzer | Under the influence while at work? Not on K.I.T.T.'s watch.
Seat Ejection System | Per the previous point (or if the agent simply gets too far out of pocket while handling an interaction), K.I.T.T. reserves the right to eject the agent from the interaction & take over. That being said, if the customer is abrasive/rude/threatening/out of pocket with our staff, K.I.T.T. can eject them from the interaction as well.
Grappling Hook | Perfect feature for those agents who are out of adherence. I know it seems extreme, but I'm pretty sure our agents would much prefer it over our original WEMAI-powered bot, Terry Tate: https://youtu.be/Kg5cdZ-Fnpc?si=y6__XzSkGTx-AhRk


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Brian T. Jones | Ascension | Senior Specialist - Technology
Original Message:
Sent: 05-23-2024 10:17
From: Tracy Vickers
Subject: 🎉📣🤖 It's WEMAI Trivia Time!! Enter and WIN🤖📣🎉

The time has come to test your WEM knowledge!!!!!
For the rest of WEMAI i.e. the month of May, we are running the WEMAI Trivia Event (click here)🙌🙌🙌🙌🙌 and with it the chance to win a prize from the Community's Prize Wall!
Do you know your stuff or are you really good at guessing 😉
Make sure you answer the bonus question for 3 extra points. Believe me when I say those points usually decide the winner!
Bonus Question: If your workplace could have an AI-powered mascot designed to boost employee engagement, what would it look like?
Be creative and post your ideas in the comments.
Good luck, everyone 🤞🤞
#WorkforceManagement
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Tracy
Genesys
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