Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

#Implementation
#SystemAdministration
#Unsure/Other

------------------------------
Paul Simpson

------------------------------

Paul,

With media servers, if I need to make host related changes I usually just uninstall and reinstall the media server application since it has so little actual configuration to it, then just reconnect it to the CIC's and re-trust the certifications.

There are a few specific entries in the media server web configuration that you could use the manually change the IP addresses if you want, I just think reinstalling tends to be easier.

------------------------------
Aaron Lael
State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.

Original Message:
Sent: 11-07-2023 12:57
From: Paul Simpson
Subject: Migrating and Upgrading to 2023 R2

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

#Implementation
#SystemAdministration
#Unsure/Other

------------------------------
Paul Simpson

------------------------------

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

Quick thing.
- Media Servers are so easy, just reinstall them makes sense as Aaron mentioned.
- When moving IC Server to other host or changing the NIC Card it is going to change the host ID, so, you will need to generate a new license. So, as soon as you install windows you can run the GetHostID utility and request a new license (in case you cannot generated by yourself) so you can proceed with the install of IC.

• Since you are only moving one server (at least for the begining), I would just reinstall the whole windows/IC combo (no migrator) and let Switchover mirroring process do its magic. Once the server is in full switchover, then you can move the other server (if that is what you want). The only catch when installing switchover is, you have to know if the new server was Server A or Server B on the original install and select the same role in the switchover config (meaning, Server A will ALWAYS be server A in the swover configuration, as B will always be B).

Good luck.

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

#Implementation
#SystemAdministration
#Unsure/Other

------------------------------
Paul Simpson

------------------------------

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

OK, so I'm about to pull the trigger on this.

It's been a while since I've used Migrator, but I seem to recollect that it's better to migrate object classes separately / in groups? I also seem to remember that there are some objects that it's better to manually recreate.

Does anyone have experience of this / can you remind me?

Thanks!

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

when it comes to the Migrator - you want to make sure you have the same version. I would recommend installing the Highest version of migrator first, then run it on the old system, then import it on new system with same version of migrator. You will also need a different host id for the new system (there is a step in the migrator.) 

I cannot really speak to the different systems, as we do not use much of the other aspects of the system. Make sure you copy all your custom handlers and then bring them in after the migration.  The migrator is supposed to do this, but your mileage may vary. 

OK, so I'm about to pull the trigger on this.

It's been a while since I've used Migrator, but I seem to recollect that it's better to migrate object classes separately / in groups? I also seem to remember that there are some objects that it's better to manually recreate.

Does anyone have experience of this / can you remind me?

Thanks!

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

Thanks, Christopher!

Yeah, I have the latest Migrater ready to go and will watch out for the ID you mention. (I assume you are referring to the Site ID, not the License HostID, which is obviously different?)

The Custom Handlers are one of my concerns. Unfortunately, I don't have much information of the history of the system. The upgrade is happening due to a site move and the fact that it's too old for support. Nobody really knows much and whilst I have been told there are no Custom Handlers, there are some files in the Handlers\Custom directory. The project doesn't have the time or budget for me to do a thorough review, and it could well be that stock handlers have been illegally modified in situ, in which case we just have to keep out fingers crossed. We will see. I promise to report back and let everyone know what happened! 😮

when it comes to the Migrator - you want to make sure you have the same version. I would recommend installing the Highest version of migrator first, then run it on the old system, then import it on new system with same version of migrator. You will also need a different host id for the new system (there is a step in the migrator.) 

I cannot really speak to the different systems, as we do not use much of the other aspects of the system. Make sure you copy all your custom handlers and then bring them in after the migration.  The migrator is supposed to do this, but your mileage may vary. 

OK, so I'm about to pull the trigger on this.

It's been a while since I've used Migrator, but I seem to recollect that it's better to migrate object classes separately / in groups? I also seem to remember that there are some objects that it's better to manually recreate.

Does anyone have experience of this / can you remind me?

Thanks!

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

yes - it is the site id you need to be different than the id used in system you are migrating from.  I too had the opportunity to figure out the discrepancies between the documentation I had, and custom handlers in our source control and the ones that the system actually had.  I would recommend using the handlers dir in the server dir (d:\i3\ic\server\handler)  as the source of truth.

Thanks, Christopher!

Yeah, I have the latest Migrater ready to go and will watch out for the ID you mention. (I assume you are referring to the Site ID, not the License HostID, which is obviously different?)

The Custom Handlers are one of my concerns. Unfortunately, I don't have much information of the history of the system. The upgrade is happening due to a site move and the fact that it's too old for support. Nobody really knows much and whilst I have been told there are no Custom Handlers, there are some files in the Handlers\Custom directory. The project doesn't have the time or budget for me to do a thorough review, and it could well be that stock handlers have been illegally modified in situ, in which case we just have to keep out fingers crossed. We will see. I promise to report back and let everyone know what happened! 😮

when it comes to the Migrator - you want to make sure you have the same version. I would recommend installing the Highest version of migrator first, then run it on the old system, then import it on new system with same version of migrator. You will also need a different host id for the new system (there is a step in the migrator.) 

I cannot really speak to the different systems, as we do not use much of the other aspects of the system. Make sure you copy all your custom handlers and then bring them in after the migration.  The migrator is supposed to do this, but your mileage may vary. 

OK, so I'm about to pull the trigger on this.

It's been a while since I've used Migrator, but I seem to recollect that it's better to migrate object classes separately / in groups? I also seem to remember that there are some objects that it's better to manually recreate.

Does anyone have experience of this / can you remind me?

Thanks!

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks

Paul,

Sorry to be a bit late to the conversation and great suggestions from everyone (especially Roberto :-)), and I agree on the Media Servers. They are best installed cleanly and re-trusted. However, using Migrator is typically our last resort. We have had 100% success doing in-place upgrades of Windows, as long as:

• There has not been a previous in-place upgrade
• There is a viable in-place upgrade path (per Microsoft)
• You can align the Windows versions with the PureConenct versions

Ideally, performing the Windows upgrade 1st, testing and validating, and then moving to the PureConenct updates.

If any way possible, let Switchover perform the synchronization to your "new" host. Being aware of the A and B roles is key here.

I realize I didn't cover your exact scenario in detail, but I suspect there is a way to complete the needed tasks and not need Migrator. Please DM me if you want to review in more detail. 

Hey, Folks!

I have got involved in a upgrade of CIC. The site is currently using 2020 R3 and needs to upgrade for support. They are also relocating one of the IC Servers and Media Servers, so the IP addresses will change. Finally, they are taking the opportunity to upgrade Windows.

So, the plan is to upgrade the Media Servers (Physical), build new IC Servers (VMs), and then use Migrator to move the config over.

It's been a while since I've done one of these, so I wanted to see if there are any obvious tripwires. Also, I know changing the IP on an IC Server is "interesting", but are there any special considerations for changing the IP on a Media Server? (I'm guessing it will need to be re-provisioned, but I'm not certain.)

So, any advice / thoughts?

Thanks