Hi All,
what would be the correct configuration on cisco cube sbc and genesys cloud for the below architecture?
Scenarios of Architect:
Genesys1 call flow (onprem) > call forward to DID through SIP > CUBE from inbound Genesys1 and outbound to Genesys2 > SIP trunk > Genesys2 (genesys purcloud in Canada region)
Genesys on-premise has call flow forwarding a call on sip trunk on CUBE then forward call SIP trunk on genesys cloud.
Configuration in Cube, but not sure if there missing configure:
voice service voip
ip address trusted list
ipv4 101.182.64.46 (interface IP)
ipv4 99.79.151.210
ipv4 35.182.29.150
ipv4 52.60.140.216
ipv4 35.182.138.230
ip host sipgenesyepurecloud.byoc.cac1.pure.cloud 52.60.140.216
voice class dpg 2
dial-peer 15722 preference 1
!
dial-peer voice 15721 voip
description **Inbound call from Genesys1 to CUBE as an inbound call **
service cvp-survivability
session protocol sipv2
destination dpg 2
incoming called-number +19777XXXXX (Test)
voice-class codec 3
voice-class sip bind control source-interface GigabitEthernet0/0/1
voice-class sip bind media source-interface GigabitEthernet0/0/1
dtmf-relay rtp-nte
no vad
!
!
dial-peer voice 15722 voip
description ***Outbound to Genesys Purecloud through newly created SIP-Options***
session protocol sipv2
session target dns:sipgenesyepurecloud.byoc.cac1.pure.cloud:5060
session transport tcp
voice-class codec 2
voice-class sip options-keepalive up-interval 10 retry 2
voice-class sip bind control source-interface GigabitEthernet0/0/1
voice-class sip bind media source-interface GigabitEthernet0/0/1
dtmf-relay rtp-nte
no vad
!
Kindly share the correct configuration of CUBE and Genesypure cloud for inbound and outbound call... any reference link for call forwarding
Thanks Regards,
Nurul Husain
#ArchitectureandDesign#ConnectwithaCustomer(NEW)#Implementation#Integrations#Outbound#Routing(ACD/IVR)#Security#SIP/VolP#Telephony------------------------------
Nurul Husain
------------------------------