Sounds like what Garan linked above is what the customer is looking for.
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Brian Dupuis
Genesys - Employees - Sr. Director, PureCloud UI
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Original Message:
Sent: 05-15-2024 03:36
From: Deepti Srivastava
Subject: SDK for open messaging within mobile applications.
Hi Garan,
Customer using mobile app, all the FAQ handled by chatbot (not Genesys) and when customer requested for advisor at that time async chat interaction routed to agent so, we are looking for information on the Mobile application SDK for Open Messaging.
Regards,
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Deepti Srivastava
Accenture Solutions Private Limited
Original Message:
Sent: 05-14-2024 11:32
From: Garan Weber
Subject: SDK for open messaging within mobile applications.
Hello Deepti,
Are you just looking for information on the Mobile Messenger SDK? We have this available in our Developer Center. https://developer.genesys.cloud/commdigital/digital/webmessaging/messenger-mobile-sdk/
Is that what you are looking for?
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Garan Weber
Genesys - Employees
Original Message:
Sent: 05-13-2024 01:07
From: Deepti Srivastava
Subject: SDK for open messaging within mobile applications.
Hi Team,
During a recent workshop with the client, Genesys Professional Services highlighted an upcoming development: the imminent launch of an SDK for open messaging within mobile applications. anyone can help on this.
#Roadmap/NewFeatures
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Deepti Srivastava
Accenture Solutions Private Limited
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