Original Message:
Sent: 09-18-2023 05:26
From: Ismail Zniber
Subject: Survey for WhatsApp
Hello Juan Carlos,
You should tag this variable as an output variable :
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/f63dd537d7954508aa7941441a46fe5c.png)
Then, you'll need to retrieve it in your Message Flow,
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/aa82bb0a9eb844878aa3691da609e255.png)
And then you can place it in Participant data :
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/a492058c36c745bab0e8dca54b519837.png)
I hope this answers your question.
Regards,
Ismail
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Ismail Zniber
Mentat Conseil SAS
Original Message:
Sent: 09-18-2023 03:29
From: Juan Carlos Fernandez
Subject: Survey for WhatsApp
Hello
We have to create a voice survey, in which through "Set Participant Data action" we save the results as an attribute
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/318abeb36d7f4260b8b34c78dc2975a6.png)
Then we can read this survey result in each interaction
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/849fc6718498448f80e7cf0f72f59a2c.png)
We are trying to do the same with the WhatsApp survey, Using a digital Bot flow
But we did not find the option to save the client's response as an attribute. It only gives us the option to save as a variable
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/7e56d7ac87a14e9d888e3285961cf20b.png)
Therefore we cannot read the information later.
Could someone help us find a way to manage it?
Thank you
#ArchitectureandDesign
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Juan Carlos Fernandez
Grupo Admiral España
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