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  • 1.  Voice-Barge in

    Posted 10-30-2023 12:19
      |   view attached

    When attempting to use the barge in function on a Voice Interaction I receive the following error. Please see attached screenshot. 

    phone.bargeInCall.error.feature.toggle.not.implemented



    #Unsure/Other

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    Kyle Kirk
    Bridgecrest Acceptance Corporation
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    Attachment(s)

    docx
    Bargein error.docx   135 KB 1 version


  • 2.  RE: Voice-Barge in

    GENESYS
    Posted 10-31-2023 07:52
    Edited by Chris Bohlin 11-03-2023 13:57

    Kyle – I will follow-up with you directly via your email on file.



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    Chris Bohlin
    Sr. Director - Product Management
    Genesys Cloud
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  • 3.  RE: Voice-Barge in

    Posted 30 days ago

    @Chris Bohlin, Is this Beta still recruiting?



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    Paul Simpson
    Views expressed are my own and do not necessarily reflect those of my employer.
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  • 4.  RE: Voice-Barge in

    GENESYS
    Posted 29 days ago

    Hey Paul - happy to enable other orgs if needed.  Please email me directly with the region, orgID, and customer info.   We're getting closer to GA here and I'm hopeful we see this out some time in the next few months (finally!)



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    Chris Bohlin
    Sr. Director - Product Management
    Genesys Cloud
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