Genesys Multicloud CX

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  • This happens to us quite often. Eventually, a call tries to route to them and, when it cannot connect, it pushes them into Not Responding. That is our experience. ------------------------------ Gina Palmer Manager, Workforce Management Papa, Inc. ...

  • Posted in: Genesys Casual

    "The Wreck of the Edmund Fitzgerald" by Gordon Lightfoot. ------------------------------ Gina Palmer Manager, Workforce Management Papa, Inc. ------------------------------

  • Posted in: Genesys Casual

    This is such a fun question! I'm very indecisive on picking just one song, so I solicited help from our CS Leadership team for nominations. There were a couple of repeats from previous answers here, but I loved every song they chose. Our Executive director ...

    1 person likes this.
  • Hi Daniel, Thank you, noted. ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br. -------------- ...

  • Posted in: Genesys Casual

    I would have to go obscure on this one... Saint Etienne... Nothing Can Stop Us Now. Aim High Dream Big. But then I would apply this song to all walks of life! :) ------------------------------ Waqar Ahmed Senior Project Manager -------------------- ...

    1 person likes this.

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