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About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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NEW - Native Gamification and redesigned employee hub for off-queue tasks (watch video)

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Discussion Thread 3 Genesys Cloud Survey

Discussion Thread 39 NEW - Native Gamification and redesigned employee hub for off-queue tasks (watch video)

About Genesys

Hidden H4 Anchor

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Discussion Thread 3
Genesys Cloud Survey

Discussion Thread 39
NEW - Native Gamification and redesigned employee hub for off-queue tasks (watch video)