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5 results found for "tags:"API/Integration""

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Discussion Thread 5
Data action DoNotCall

Genesys Cloud CX Technical Account Managers API/Integration User Created DataAction Rule Genesys Cloud CX Topics Outbound

Added 12-03-2022

Genesys Cloud CX Technical Account Managers API/Integration User Created DataAction Rule Genesys Cloud CX Topics Outbound

Discussion Thread 1
Send proactive WhatsApp message?

Genesys Cloud CX Technical Account Managers API/Integration Genesys Cloud CX Topics Digital Channels Integrations

Added 02-21-2022

Genesys Cloud CX Technical Account Managers API/Integration Genesys Cloud CX Topics Digital Channels Integrations

Discussion Thread 2
Counting number of idle agents from different queues

Genesys Cloud CX Technical Account Managers API/Integration Telephony Genesys Cloud CX Topics Architecture and Design Routing (ACD/IVR)

Added 12-15-2021

Genesys Cloud CX Technical Account Managers API/Integration Telephony Genesys Cloud CX Topics Architecture and Design Routing (ACD/IVR)

Discussion Thread 4
How To Update User's Relationship (Management) Through API

Genesys Cloud CX Technical Account Managers API/Integration Genesys Cloud CX Topics Implementation Integrations Platform Administration System Administration

sureshkumar mahalingam

Added 06-08-2021

Genesys Cloud CX Technical Account Managers API/Integration Genesys Cloud CX Topics Implementation Integrations Platform Administration System Administration

Discussion Thread 37
Retrieval of Edge logs from Telephony Admin UI - Product Ideas - Voting

Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud CX Topics Architecture and Design Genesys Cloud CX QA ... Implementation Integrations Omni-Channel ... Outbound Platform Administration Quality Management Remote Work Enablement Reporting/Analytics Roadmap/New Features Routing (ACD/IVR) Security SIP/VolP System Administration Telephony

Added 05-11-2020

Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud CX Topics Architecture and Design Genesys Cloud CX QA ... Implementation Integrations Omni-Channel ... Outbound Platform Administration Quality Management Remote Work Enablement Reporting/Analytics Roadmap/New Features Routing (ACD/IVR) Security SIP/VolP System Administration Telephony

Showing 1-5 of 5 results

1

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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