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Email (14)
Basic features and functionality (7)
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14 results found for "tags:"Email""
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Discussion Thread
3
Fax to email would be an awesome feature. Would else provide a workaround for those of us that need group faxing. Anyone else interested?
Archive PureCloud
Awesome Feature
Email
Genesys Cloud CX
Basic features and ...
Jeramey Litzman
Added 02-06-2018
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Archive PureCloud
Awesome Feature
Email
Genesys Cloud CX
Basic features and ...
Discussion Thread
3
How to completely override the "From name" in email sent from PureCloud.
Genesys Cloud CX
Basic features and ...
Ideas and feedback
Archive PureCloud
Email
Marc Gervais
Added 01-10-2018
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Genesys Cloud CX
Basic features and ...
Ideas and feedback
Archive PureCloud
Email
Discussion Thread
3
ACD email routing setup help ambiguity
Archive PureCloud
ACD
Email
Email Domain
Genesys Cloud CX
Contact center ...
mayeul BRIVET
Added 12-20-2017
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Archive PureCloud
ACD
Email
Email Domain
Genesys Cloud CX
Contact center ...
Discussion Thread
2
How can I open an attachment contained in an email interaction?
Genesys Cloud CX
Contact center ...
Archive PureCloud
Email
EMail Interaction
Vanessa Vanessa Ocampo
Added 12-11-2017
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Genesys Cloud CX
Contact center ...
Archive PureCloud
Email
EMail Interaction
Discussion Thread
2
Email Queue is incorrect shows 750+ emails when in fact there are only about 200(ish), anyone else experience this at all.??
Archive PureCloud
Contact center management
Email
Email Queue
Laurie Cochrane
Added 11-20-2017
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Archive PureCloud
Contact center management
Email
Email Queue
Discussion Thread
4
In some cases our emails cannot be answered right away. Is there a way to put an email "on hold" or schedule follow-up for an email?
Archive PureCloud
Appropriate Time
Email
Email Functionality
Schedule
Genesys Cloud CX
Basic features and ...
Scott Schleisman
Added 10-24-2017
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Archive PureCloud
Appropriate Time
Email
Email Functionality
Schedule
Genesys Cloud CX
Basic features and ...
Discussion Thread
2
Voicemail notification by email
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Email
Voicemail Notification
Voicemail ...
Marco Choiniere
Added 10-23-2017
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Genesys Cloud CX
Basic features and ...
Archive PureCloud
Email
Voicemail Notification
Voicemail ...
Discussion Thread
3
There are some instances where we cannot respond to an email until the next day as research is required. Is there a way to suspend work on an email or schedule future follow-up?
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Email
Schedule Future
Scott Schleisman
Added 10-13-2017
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Genesys Cloud CX
Basic features and ...
Archive PureCloud
Email
Schedule Future
Discussion Thread
3
Email Report
Archive PureCloud
Contact center management
Details Report
Email
Rogier Bosch
Added 09-24-2017
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Archive PureCloud
Contact center management
Details Report
Email
Discussion Thread
3
Email routing
Genesys Cloud CX
Contact center agents
Archive PureCloud
Email
Jason Pratt
Added 04-26-2017
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Genesys Cloud CX
Contact center agents
Archive PureCloud
Email
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