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In this video @Gaurav Srivastava reviews four email enhancements all released on the same week. Agents can now view improvements to the email editor, including attachments at the top of the editor, more details in incoming email headers such as To and CC, and better subject line visibility....
In this video, Guru discusses the new feature - Introduction of OAuth 2.0 for custom SMTP integration Organizations that use a custom SMTP integration to send email can now use OAuth 2.0 to authenticate. Administrators can choose between basic authentication and OAuth 2.0 when they activate...
20230426_FeatureReview_DX_Digital_Introduction of OAuth 2.0 for custom SMTP integration_GP.mp4
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