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169 results found for "tags:"Ideas and feedback""

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Discussion Thread 2
Find Discussions and Ideas I started/submitted

Gina Palmer

Added 06-30-2023

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Discussion Thread 3
Genesys Cloud Survey

Shikha Khattar

Added 05-19-2021

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Discussion Thread 3
Agents providing feedback to supervisors on interactions

Leor Grebler

Added 05-11-2020

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Discussion Thread 2
We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

David Key

Added 02-07-2018

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Discussion Thread 2
Is this possible to use expression (variable and functions) to set the value of a contact field with the pre-call rules?

Marc Gervais

Added 02-02-2018

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Discussion Thread 9
It is possible to create a post call survey in architect?

Peter Dimatulac

Added 01-31-2018

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Discussion Thread 1
In your profile during Edit mode you have the option to "Edit" the "Relationships" profile field. In the past we were able to add custom groups such as "Dotted Line", "Mentor" and "Team Lead". How do you add these additional groupings today?

Zack Austin

Added 01-24-2018

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Discussion Thread 4
Help Us Help You!

Paul Rouillard

Added 01-18-2018

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Discussion Thread 2
Architect - Each letter spoken individually without using TTS

Ana Laia

Added 01-18-2018

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Discussion Thread 3
How to completely override the "From name" in email sent from PureCloud.

Marc Gervais

Added 01-10-2018

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Discussion Thread 2
Find Discussions and Ideas I started/submitted

Discussion Thread 3
Genesys Cloud Survey

Discussion Thread 3
Agents providing feedback to supervisors on interactions

Discussion Thread 2
We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

Discussion Thread 2
Is this possible to use expression (variable and functions) to set the value of a contact field with the pre-call rules?

Discussion Thread 9
It is possible to create a post call survey in architect?

Discussion Thread 1
In your profile during Edit mode you have the option to "Edit" the "Relationships" profile field. In the past we were able to add custom groups such as "Dotted Line", "Mentor" and "Team Lead". How do you add these additional groupings today?

Discussion Thread 4
Help Us Help You!

Discussion Thread 2
Architect - Each letter spoken individually without using TTS

Discussion Thread 3
How to completely override the "From name" in email sent from PureCloud.

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Discussion Thread 2 Find Discussions and Ideas I started/submitted

Discussion Thread 3 Genesys Cloud Survey

Discussion Thread 3 Agents providing feedback to supervisors on interactions

Discussion Thread 2 We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

Discussion Thread 2 Is this possible to use expression (variable and functions) to set the value of a contact field with the pre-call rules?

Discussion Thread 9 It is possible to create a post call survey in architect?

Discussion Thread 1 In your profile during Edit mode you have the option to "Edit" the "Relationships" profile field. In the past we were able to add custom groups such as "Dotted Line", "Mentor" and "Team Lead". How do you add these additional groupings today?

Discussion Thread 4 Help Us Help You!

Discussion Thread 2 Architect - Each letter spoken individually without using TTS

Discussion Thread 3 How to completely override the "From name" in email sent from PureCloud.

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 2
Find Discussions and Ideas I started/submitted

Discussion Thread 3
Genesys Cloud Survey

Discussion Thread 3
Agents providing feedback to supervisors on interactions

Discussion Thread 2
We would like external contacts and organizations view to be controlled by a Access list per organization. So we could have contact lists per department.

Discussion Thread 2
Is this possible to use expression (variable and functions) to set the value of a contact field with the pre-call rules?

Discussion Thread 9
It is possible to create a post call survey in architect?

Discussion Thread 1
In your profile during Edit mode you have the option to "Edit" the "Relationships" profile field. In the past we were able to add custom groups such as "Dotted Line", "Mentor" and "Team Lead". How do you add these additional groupings today?

Discussion Thread 4
Help Us Help You!

Discussion Thread 2
Architect - Each letter spoken individually without using TTS

Discussion Thread 3
How to completely override the "From name" in email sent from PureCloud.