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Outbound Campaign (23)
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23 results found for "tags:"Outbound Campaign""
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3
Can I run an Outbound Campaign for agents that are also receiving Inbound Calls?
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Inbound Calls
Outbound Campaign
Michael Cofer
Added 02-06-2018
View Community
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Inbound Calls
Outbound Campaign
Discussion Thread
2
Is there a way to create an outbound call flow that doesn't need a contact list?
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Call Analysis
Contact List
Machine Call Analysis
Outbound
Outbound Call Flows
Outbound Campaign
Jonathan Jones
Added 02-05-2018
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Genesys Cloud CX
Basic features and ...
Archive PureCloud
Call Analysis
Contact List
Machine Call Analysis
Outbound
Outbound Call Flows
Outbound Campaign
Discussion Thread
2
Transfer a customer to listen to a audio message then return call back to same agent
Archive PureCloud
Agent Interactions
Outbound Campaign
Transfer Customer
Genesys Cloud CX
Basic features and ...
Contact center agents
Darryn Chang
Added 11-15-2017
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Archive PureCloud
Agent Interactions
Outbound Campaign
Transfer Customer
Genesys Cloud CX
Basic features and ...
Contact center agents
Discussion Thread
2
How do I handle inbound call backs that resulted from an Outbound Campaign?
Genesys Cloud CX
Architect
Basic features and ...
Archive PureCloud
DNC
Outbound Campaign
Michael Cofer
Added 11-10-2017
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Genesys Cloud CX
Architect
Basic features and ...
Archive PureCloud
DNC
Outbound Campaign
Discussion Thread
7
OUTBOUND CAMPAIGN STRATEGY
Archive PureCloud
Call Analysis
Call Rule Sets
CAMPAIGN STRATEGY
Contact Attempt
CONTACT LIST FILTERS
Outbound Campaign
OUTBOUND CAMPAIGN ...
Recycle
Use Case
Genesys Cloud CX
Ideas and feedback
Stefano Pucci
Added 08-25-2017
View Community
Archive PureCloud
Call Analysis
Call Rule Sets
CAMPAIGN STRATEGY
Contact Attempt
CONTACT LIST FILTERS
Outbound Campaign
OUTBOUND CAMPAIGN ...
Recycle
Use Case
Genesys Cloud CX
Ideas and feedback
Discussion Thread
2
Delete a line item from a Contact list
Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
CSV
Delete Contact
Delete Line Item
Outbound Calls
Outbound Campaign
Darryn Chang
Added 08-09-2017
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Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
CSV
Delete Contact
Delete Line Item
Outbound Calls
Outbound Campaign
Discussion Thread
2
Change a Wrap up code on a contact list
Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
Outbound Campaign
Wrap Up
Darryn Chang
Added 08-09-2017
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Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
Outbound Campaign
Wrap Up
Discussion Thread
2
Call Rule- Update Contact Column: Setas Current Timestamp
Archive PureCloud
CALL RULES
Outbound Campaign
Purecloud Platform
Timestamp
Pabx Quant
Added 08-01-2017
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Archive PureCloud
CALL RULES
Outbound Campaign
Purecloud Platform
Timestamp
Discussion Thread
3
Create Callback (API)
Archive PureCloud
API
Outbound Campaign
Schedule Callback
Genesys Cloud CX
Outbound dialing
Pabx Quant
Added 08-01-2017
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Archive PureCloud
API
Outbound Campaign
Schedule Callback
Genesys Cloud CX
Outbound dialing
Discussion Thread
3
OUTBOUND, system doesn't recognise fake/wrong numbers
Genesys Cloud CX
Contact center ...
Archive PureCloud
Outbound Campaign
Recognise Fake
UNCALLABLE
Wrap Up
Wrong Numbers
Valerio Reggioli
Added 07-05-2017
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Genesys Cloud CX
Contact center ...
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Outbound Campaign
Recognise Fake
UNCALLABLE
Wrap Up
Wrong Numbers
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