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5 results found for "tags:"People and permissions""

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Discussion Thread 2
How to disable button "Security Rights"

PureConnect Administration PureConnect Topics Ask Me Anything (AMA) System Administration Genesys Cloud CX People and permissions

Added 06-17-2021

PureConnect Administration PureConnect Topics Ask Me Anything (AMA) System Administration Genesys Cloud CX People and permissions

Discussion Thread 4
Default Country Code

Genesys Cloud CX Account settings Basic features and ... People and permissions Archive PureCloud Global Setting Phone Numbers

Added 03-28-2017

Genesys Cloud CX Account settings Basic features and ... People and permissions Archive PureCloud Global Setting Phone Numbers

Discussion Thread 3
Is there a way to sync with my Company Directory rather than do a bulk import via csv?

Archive PureCloud Administration Bulk Import Company Directory Genesys Cloud CX People and permissions

anuphinh wanderski

Added 10-14-2016

Archive PureCloud Administration Bulk Import Company Directory Genesys Cloud CX People and permissions

Discussion Thread 3
Can I customize the stats in the queues and agents views?

Archive PureCloud Agents Views Contact center management Genesys Cloud CX People and permissions

Added 10-11-2016

Archive PureCloud Agents Views Contact center management Genesys Cloud CX People and permissions

Discussion Thread 2
Where to find definitions and calculations of KPIs

Archive PureCloud Contact Center Dashboard Contact center management Performance Dashboards Genesys Cloud CX People and permissions

Added 10-11-2016

Archive PureCloud Contact Center Dashboard Contact center management Performance Dashboards Genesys Cloud CX People and permissions

Showing 1-5 of 5 results

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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