Skip auxiliary navigation (Press Enter).

Welcome to the Community!

A place to ask questions, connect with others, and stay in the know

Skip main navigation (Press Enter).

Home
Achievers Lounge
Communities
Directory
Events
- Upcoming Events
Browse
- Discussion Posts
- Library Entries
Login Page
Addthis
Meet the Gurus
Sign Up and Sign In
AMA
Q&A Show Overview
Your Voice, Your GKN: Share and Win!
Community Rockstars
Big Bad Bot Bash
The Community's Olympic Games - 2024
Community Rockstars - Customer Facing
Community Rockstars - Customer Facing
GCAP Community Member of the Month
Latitude by Genesys – User Group
Latitude By Genesys
Genesys Cloud PAC
Community Prize Wall
Your Voice, Your GKN: Share and Win!
Help Cole Out!
Help Kevin Out!
PureConnect Bounty Board
Q&A Show Bounty Board
Copy of Q&A Show Bounty Board (Sandbox)
Redirect

Search

Skip to search results (Press Enter).

More Filters

Hidden H4 Anchor

People and permissions (9)

System Administration (3)

Administration (2)

Contact center management (2)

Account settings (1)

Agents Views (1)

Ask Me Anything (AMA) (1)

Basic features and functionality (1)

Bulk Import (1)

Community Videos (TAM, QA, etc.) (1)

Company Directory (1)

Contact center administration (1)

Contact Center Dashboard (1)

Global Setting (1)

Performance Dashboards (1)

Phone Numbers (1)

Platform Administration (1)

Schedules (1)

Telephony (1)

Hidden H4 Anchor

Within One Week

Within Two Weeks

Within One Month

Within Six Months

Within One Year (1)

Older (8)

9 results found for "tags:"People and permissions""

Sort By:

Discussion Thread 4
Is there a way to limit what Roles a user can see and assign?

Genesys Cloud People and permissions Genesys Cloud Topics System Administration

Savino Ricci

Added 10-25-2023

View Community

Genesys Cloud People and permissions Genesys Cloud Topics System Administration

Discussion Thread 5
Agent Status View for Dashboard

Genesys Cloud People and permissions

Britney Springer

Added 08-18-2023

View Community

Genesys Cloud People and permissions

Library Entry
Telephony Extensions Now Support Divisions

In this video @Mark Bernardo talks about the feature "telephony extensions now support divisions". Administrators can now control extension categorization based on divisions. Divisions allow administrators to apply more granular permissions to a set of objects, giving them greater control...

20230711_Feature_Review_Telephony Extensions now support Divisions_MB.mp4

Genesys Cloud Topics Community Videos ... Platform Administration System Administration Telephony User Created FeatureReview TAMStudios Genesys Cloud People and permissions

Rebecca Harper

Added 07-30-2023

View Library

View Community

Genesys Cloud Topics Community Videos ... Platform Administration System Administration Telephony User Created FeatureReview TAMStudios Genesys Cloud People and permissions

Discussion Thread 2
How to disable button "Security Rights"

PureConnect Administration PureConnect Topics Ask Me Anything (AMA) System Administration Genesys Cloud People and permissions

Pavel Broska

Added 06-17-2021

View Community

PureConnect Administration PureConnect Topics Ask Me Anything (AMA) System Administration Genesys Cloud People and permissions

Discussion Thread 4
Default Country Code

Genesys Cloud Account settings Basic features and ... People and permissions Archive PureCloud Global Setting Phone Numbers

Matt Phillips

Added 03-28-2017

View Community

Genesys Cloud Account settings Basic features and ... People and permissions Archive PureCloud Global Setting Phone Numbers

Discussion Thread 3
Is there a way to sync with my Company Directory rather than do a bulk import via csv?

Archive PureCloud Administration Bulk Import Company Directory Genesys Cloud People and permissions

anuphinh wanderski

Added 10-14-2016

View Community

Archive PureCloud Administration Bulk Import Company Directory Genesys Cloud People and permissions

Discussion Thread 2
Where to find definitions and calculations of KPIs

Archive PureCloud Contact Center Dashboard Contact center management Performance Dashboards Genesys Cloud People and permissions

rebecca gibson

Added 10-11-2016

View Community

Archive PureCloud Contact Center Dashboard Contact center management Performance Dashboards Genesys Cloud People and permissions

Discussion Thread 3
Can I customize the stats in the queues and agents views?

Archive PureCloud Agents Views Contact center management Genesys Cloud People and permissions

rebecca gibson

Added 10-11-2016

View Community

Archive PureCloud Agents Views Contact center management Genesys Cloud People and permissions

Discussion Thread 1
Is there enough granularity in Permissions to give someone Admin rights to Schedules?

Genesys Cloud Contact center ... People and permissions Archive PureCloud Schedules

Ashley Timbrook

Added 09-27-2016

View Community

Genesys Cloud Contact center ... People and permissions Archive PureCloud Schedules

Showing 1-9 of 9 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Skip Navigation Links

Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar

Welcome to the Community!

Search

More Filters

Community Hidden H4 Anchor

Formal Tags Hidden H4 Anchor

Comments Hidden H4 Anchor

User Tags Hidden H4 Anchor

@ Mentions Hidden H4 Anchor

Created Hidden H4 Anchor

Discussion Thread 4 Is there a way to limit what Roles a user can see and assign?

Discussion Thread 5 Agent Status View for Dashboard

Library Entry Telephony Extensions Now Support Divisions

Discussion Thread 2 How to disable button "Security Rights"

Discussion Thread 4 Default Country Code

Discussion Thread 3 Is there a way to sync with my Company Directory rather than do a bulk import via csv?

Discussion Thread 2 Where to find definitions and calculations of KPIs

Discussion Thread 3 Can I customize the stats in the queues and agents views?

Discussion Thread 1 Is there enough granularity in Permissions to give someone Admin rights to Schedules?

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 4
Is there a way to limit what Roles a user can see and assign?

Discussion Thread 5
Agent Status View for Dashboard

Library Entry
Telephony Extensions Now Support Divisions

Discussion Thread 2
How to disable button "Security Rights"

Discussion Thread 4
Default Country Code

Discussion Thread 3
Is there a way to sync with my Company Directory rather than do a bulk import via csv?

Discussion Thread 2
Where to find definitions and calculations of KPIs

Discussion Thread 3
Can I customize the stats in the queues and agents views?

Discussion Thread 1
Is there enough granularity in Permissions to give someone Admin rights to Schedules?