Library Entry

Architect voice flow access to inbound headers on BYOC Cloud calls

In this video @Phil Gyue Sun talks us through the feature Architect voice flow access to inbound headers on BYOC Cloud calls. Flow authors can now use Architect’s Get SIP Headers and Get Raw SIP Headers actions to access inbound headers on BYOC Cloud calls in voice flows and pass the SIP...

20231025_FeatureReview_CX_Inbound_Get SIP Headers action_PS.mp4

Discussion Thread 5

Sip Phone Creation

Discussion Thread 2

SIP REFER / CAll Putback on an external transfer - system tone/beep

Discussion Thread 5

Prevent Transfers to invalid/busy destinations?

Discussion Thread 3

SIP Provisioning

Discussion Thread 1

We want you!

Discussion Thread 2

SIP Ladder from SIP Logs

Discussion Thread 2

Edge Port/Trunk mapping

Discussion Thread 4

Is it possible to play scored interactions over SIP station? Our users don't have a usb headset/speaker, just a regular SIP Station. The PC has a soundcard, but we don't use them.

Discussion Thread 6

How to Configure SIP Trunk on CIC Server ?