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What's Next series: Genesys Cloud Workforce Engagement Management (WEM) November

Genesys Cloud WEM What's Next: monthly sessions Delivered by the Genesys WEM Product Management team led by Cameron Smith November 2022 Hello, Community Members! With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) ...

11-17-2022 | 11:00 - 12:00 ET

Added 6 hours ago

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Discussion Thread 2
Auto decline emails for paid time off

Workforce Engagement Management Genesys Cloud CX Scheduling Workforce Management

Shannon Hellner

Added 2 days ago

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Workforce Engagement Management Genesys Cloud CX Scheduling Workforce Management

Discussion Thread 3
Mirror agent view

Workforce Engagement Management Genesys Cloud CX Scheduling Workforce Management

Shannon Hellner

Added 4 days ago

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Workforce Engagement Management Genesys Cloud CX Scheduling Workforce Management

Discussion Thread 1
Speech Analytics Virtual Event: Enable Workforce Engagement Management (WEM)

Workforce Engagement Management Coaching and Training Forecasting Gamification Genesys Cloud CX Performance Management Quality Management Rewards and Recognition Scheduling Speech and Text Analytics Tempo Workforce Engagement ... Workforce Management

Robert Beasley

Added 14 days ago

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Discussion Thread 8
Do you Schedule Supervisors and Support Staff?

Workforce Engagement Management Coaching and Training Scheduling Workforce Engagement ... Workforce Management

Paul Wood

Added 14 days ago

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Workforce Engagement Management Coaching and Training Scheduling Workforce Engagement ... Workforce Management

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WEM What's Next Webinars | September 2022

Missed our July What's Next Webinar?? Hey, Community members! Did you miss our September WEM What's Next Webinar, or do you what to hear it again? You can find the links to watch the recordings right here! Meet our speaker! Cameron Smith Workforce...