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November 2022 Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during September for WEM. Resource Management ...
Coca-Cola Bottlers Sales and Services has improved its customer experience while saving on costs and IT effort with a move to the Genesys Cloud CX™ platform. Learn about how they are now ready for gamification and artificial intelligence (AI) solutions like Genesys Speech Analytics ...
CocaCola.mp4
October 2022 Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during September for WEM. Resource Management ...
Missed our October What's Next Webinar?? Hey, Community members! Did you miss our October WEM What's Next Webinar, or do you what to hear it again? You can find the links to watch the recordings right here! Meet our speaker! Cameron Smith ...
Genesys Cloud WEM What's Next: monthly sessions Delivered by the Genesys WEM Product Management team led by Cameron Smith December 2022 Hello, Community Members! With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) ...
12-15-2022 | 11:00 - 12:00 ET