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5 results found for "tags:"UI""

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Discussion Thread 6
Scheduling UI Changes?

Archive PureCloud GUI Functionality Schedules Genesys Cloud CX Topics Platform Administration System Administration Genesys Cloud CX Technical Account Managers UI

Added 09-06-2023

Archive PureCloud GUI Functionality Schedules Genesys Cloud CX Topics Platform Administration System Administration Genesys Cloud CX Technical Account Managers UI

Discussion Thread 29
Upcoming UI changes in agent desktop: Single customer view

Genesys Cloud CX Contact center agents Genesys Cloud CX Topics Omni-Channel ... Genesys Cloud CX Technical Account Managers UI

Lucie DeCristofaro

Added 06-16-2022

Genesys Cloud CX Contact center agents Genesys Cloud CX Topics Omni-Channel ... Genesys Cloud CX Technical Account Managers UI

Discussion Thread 3
More view changes in the UI

Genesys Cloud CX Topics Platform Administration Roadmap/New Features System Administration Telephony Genesys Cloud CX Technical Account Managers UI

Added 04-22-2022

Genesys Cloud CX Topics Platform Administration Roadmap/New Features System Administration Telephony Genesys Cloud CX Technical Account Managers UI

Discussion Thread 37
Retrieval of Edge logs from Telephony Admin UI - Product Ideas - Voting

Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud CX Topics Architecture and Design Community Videos ... Implementation Integrations Omni-Channel ... Outbound Platform Administration Quality Management Remote Work Enablement Reporting/Analytics Roadmap/New Features Routing (ACD/IVR) Security SIP/VolP System Administration Telephony

Added 05-11-2020

Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud CX Topics Architecture and Design Community Videos ... Implementation Integrations Omni-Channel ... Outbound Platform Administration Quality Management Remote Work Enablement Reporting/Analytics Roadmap/New Features Routing (ACD/IVR) Security SIP/VolP System Administration Telephony

Discussion Thread 17
Agent cannot send our email

Genesys Cloud CX Technical Account Managers Architect/Routing UI Genesys Cloud CX Calls, voicemail, ... User Created GenesysCloudCX Genesys Cloud CX Topics Omni-Channel ... Unsure/Other

Added 11-17-2019

Genesys Cloud CX Technical Account Managers Architect/Routing UI Genesys Cloud CX Calls, voicemail, ... User Created GenesysCloudCX Genesys Cloud CX Topics Omni-Channel ... Unsure/Other

Showing 1-5 of 5 results

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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