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7 results found for "tags:"UI""

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Discussion Thread 2
Impossible to hang up a call

Genesys Cloud CX Technical Account Managers Telephony UI Genesys Cloud Topics Telephony

Catherine DUPIRE

Added 04-15-2024

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Genesys Cloud CX Technical Account Managers Telephony UI Genesys Cloud Topics Telephony

Library Entry
Analytics user interface enhancements

In this video @Takakiyo Ikari talks about Analytics user interface enhancements. Genesys Cloud improved the appearance of the analytics admin configuration menu. These improvements provide a more visually intuitive experience, UX consistency, and better accessibility. For more information,...

20240110_FeatureReview_CX_Analytics_ContactCenterAnalyticsUIEnhancements_TI.mp4

Genesys Cloud Topics Community Videos ... Omni-Channel ... Reporting/Analytics User Created FeatureReview TAMStudios Genesys Cloud CX Technical Account Managers UI

Rebecca Harper

Added 03-03-2024

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View Community

Genesys Cloud Topics Community Videos ... Omni-Channel ... Reporting/Analytics User Created FeatureReview TAMStudios Genesys Cloud CX Technical Account Managers UI

Discussion Thread 6
Scheduling UI Changes?

Archive PureCloud GUI Functionality Schedules Genesys Cloud Topics Platform Administration System Administration Genesys Cloud CX Technical Account Managers UI

Annie Woerner

Added 09-06-2023

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Archive PureCloud GUI Functionality Schedules Genesys Cloud Topics Platform Administration System Administration Genesys Cloud CX Technical Account Managers UI

Discussion Thread 29
Upcoming UI changes in agent desktop: Single customer view

Genesys Cloud Contact center agents Genesys Cloud Topics Omni-Channel ... Genesys Cloud CX Technical Account Managers UI

Lucie DeCristofaro

Added 06-16-2022

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Genesys Cloud Contact center agents Genesys Cloud Topics Omni-Channel ... Genesys Cloud CX Technical Account Managers UI

Discussion Thread 3
More view changes in the UI

Genesys Cloud Topics Platform Administration Roadmap/New Features System Administration Telephony Genesys Cloud CX Technical Account Managers UI

Jason Lorden

Added 04-22-2022

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Genesys Cloud Topics Platform Administration Roadmap/New Features System Administration Telephony Genesys Cloud CX Technical Account Managers UI

Discussion Thread 37
Retrieval of Edge logs from Telephony Admin UI - Product Ideas - Voting

Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud Topics Platform Administration Reporting/Analytics Roadmap/New Features System Administration

Ben Perera

Added 05-11-2020

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Genesys Cloud CX Technical Account Managers API/Integration Architect/Routing Telephony UI Genesys Cloud Topics Platform Administration Reporting/Analytics Roadmap/New Features System Administration

Discussion Thread 17
Agent cannot send our email

Genesys Cloud CX Technical Account Managers Architect/Routing UI Genesys Cloud Calls, voicemail, ... User Created GenesysCloudCX Genesys Cloud Topics Omni-Channel ... Unsure/Other

Peter Leong

Added 11-17-2019

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Genesys Cloud CX Technical Account Managers Architect/Routing UI Genesys Cloud Calls, voicemail, ... User Created GenesysCloudCX Genesys Cloud Topics Omni-Channel ... Unsure/Other

Showing 1-7 of 7 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 2 Impossible to hang up a call

Library Entry Analytics user interface enhancements

Discussion Thread 6 Scheduling UI Changes?

Discussion Thread 29 Upcoming UI changes in agent desktop: Single customer view

Discussion Thread 3 More view changes in the UI

Discussion Thread 37 Retrieval of Edge logs from Telephony Admin UI - Product Ideas - Voting

Discussion Thread 17 Agent cannot send our email

About Genesys

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Discussion Thread 2
Impossible to hang up a call

Library Entry
Analytics user interface enhancements

Discussion Thread 6
Scheduling UI Changes?

Discussion Thread 29
Upcoming UI changes in agent desktop: Single customer view

Discussion Thread 3
More view changes in the UI

Discussion Thread 37
Retrieval of Edge logs from Telephony Admin UI - Product Ideas - Voting

Discussion Thread 17
Agent cannot send our email