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5 results found for "tags:"WebRTC""

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Hong Kong, Jakarta, and Paris satellite region deployment

In this video Gaurav tells us about the new Hong Kong, Jakarta, and Paris satellite region deployments Genesys added Asia Pacific (Hong Kong), Asia Pacific (Jakarta), and Europe (Paris) satellite regions to its Genesys Cloud deployment. The new satellite region deployments are identified in...

FeatureReview_CX_Open Platform_Hong Kong, Jakarta, and Paris satellite region deployment_GS_20230301.mp4

Rebecca Harper

Added 03-17-2023

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User Created FeatureReview TAMStudios Genesys Cloud CX Topics System Administration Telephony Archive PureCloud WebRTC

Discussion Thread 5
WebRTC vs SipSoft Phone

Genesys Cloud CX Contact center ... Archive PureCloud WebRTC WebRTC Phone

A Contributor

Added 02-19-2018

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Genesys Cloud CX Contact center ... Archive PureCloud WebRTC WebRTC Phone

Discussion Thread 4
Protocol and Media capture on phone trunk

Archive PureCloud Capture External Trunk Phone Trunk RTp SIP WebRTC Genesys Cloud CX Other

Pabx Quant

Added 05-17-2017

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Archive PureCloud Capture External Trunk Phone Trunk RTp SIP WebRTC Genesys Cloud CX Other

Discussion Thread 3
Can I have the PureCloud web-based (WebRTC) phone alert through my computer speakers but play audio during the call through my headset?

Genesys Cloud CX Basic features and ... Archive PureCloud Computer Speakers Headset Incoming Calls PureCloud Web-based Phone WebRTC

Jordan Robinson-Rucker

Added 10-24-2016

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Genesys Cloud CX Basic features and ... Archive PureCloud Computer Speakers Headset Incoming Calls PureCloud Web-based Phone WebRTC

Discussion Thread 2
I ran across a nice explanation of the sorts of phones that PureCloud supports.

Genesys Cloud CX Basic features and ... Archive PureCloud Supported Phones WebRTC

Clay Tison

Added 10-11-2016

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Genesys Cloud CX Basic features and ... Archive PureCloud Supported Phones WebRTC

Showing 1-5 of 5 results

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Library Entry Hong Kong, Jakarta, and Paris satellite region deployment

Discussion Thread 5 WebRTC vs SipSoft Phone

Discussion Thread 4 Protocol and Media capture on phone trunk

Discussion Thread 3 Can I have the PureCloud web-based (WebRTC) phone alert through my computer speakers but play audio during the call through my headset?

Discussion Thread 2 I ran across a nice explanation of the sorts of phones that PureCloud supports.

About Genesys

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Library Entry
Hong Kong, Jakarta, and Paris satellite region deployment

Discussion Thread 5
WebRTC vs SipSoft Phone

Discussion Thread 4
Protocol and Media capture on phone trunk

Discussion Thread 3
Can I have the PureCloud web-based (WebRTC) phone alert through my computer speakers but play audio during the call through my headset?

Discussion Thread 2
I ran across a nice explanation of the sorts of phones that PureCloud supports.