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status (20)
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20 results found for "tags:"status""
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1
ACD Queue can't routing agent beacause agent status mismatching(interacting status)
Genesys Cloud
Interaction routing (ACD)
Interactions
Genesys Cloud Topics
Routing (ACD/IVR)
PureConnect
status
user status
JinSeok Kim
Added 06-21-2022
View Community
Genesys Cloud
Interaction routing (ACD)
Interactions
Genesys Cloud Topics
Routing (ACD/IVR)
PureConnect
status
user status
Discussion Thread
18
Change User status to "On Phone" When making an outbound call
PureConnect
handler
Interaction Designer
status
Mohammad Sharif
Added 12-26-2017
View Community
PureConnect
handler
Interaction Designer
status
Discussion Thread
8
Odd 'Invalid Status' right after finishing with ACD Calls
PureConnect
ACD
status
user status
Ronnedith Padron
Added 05-09-2017
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PureConnect
ACD
status
user status
Discussion Thread
3
Change Status When Agent Logs Out of Client
PureConnect
client
handler
Handler Questions
status
Andrew Wooster
Added 02-09-2017
View Community
PureConnect
client
handler
Handler Questions
status
Discussion Thread
12
How to get the Time spent by an Agent in the current status?
PureConnect
ACD
agent
client
status
time
Shilpashree Jayaprakash
Added 11-24-2016
View Community
PureConnect
ACD
agent
client
status
time
Discussion Thread
2
How to get the Time spent by an Agent in the current status?
PureConnect
agent
client
Handler Questions
status
time
Shilpashree Jayaprakash
Added 11-24-2016
View Community
PureConnect
agent
client
Handler Questions
status
time
Discussion Thread
4
ACD-call at same time with nonACD-call
PureConnect
ACD
Client Applications
status
Karen Verest
Added 12-07-2015
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PureConnect
ACD
Client Applications
status
Discussion Thread
3
Agent status is not changing while getting transferred call
PureConnect
ACD
agent
call
status
Anonymous
Member
Added 12-16-2013
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PureConnect
ACD
agent
call
status
Discussion Thread
5
Every Manged IP Phone Status is showing "Reload required"
PureConnect
Administration
status
Anonymous
Member
Added 04-03-2013
View Community
PureConnect
Administration
status
Discussion Thread
3
Status Notes?
PureConnect
report
Reporting
sql
status
Anonymous
Member
Added 03-15-2012
View Community
PureConnect
report
Reporting
sql
status
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