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  • 1.  Genesys Cloud WEM What's Next Webinars are back!!

    GENESYS
    Posted 02-07-2024 17:48
    Edited by Tracy Vickers 02-27-2024 08:27
    WEM What's NExt
    Genesys WEM What's Next Webinar series!
    Led by the WEM Product Management
    Hello WEMers and community members!

    The Genesys Cloud WEM What's Next Monthly Webinars are back.
    What do you need to know?
    February March April
    • Date: February 15, 2024
    • Time: 9AM PT / 11AM CST / 12PM EST
    • Registration: Here!
    • Date: March 14, 2024
    • Time: 10AM PT / 12PM CST / 1PM EST
    • Registration: Here!
    • Date: April 18, 2024
    • Time: 10AM PT / 12AM CST / 1PM EST
    • Registration: Here!
    May June July
    • Date: May 16, 2024
    • Time: 10AM PT / 12AM CST / 1PM EST
    • Registration: Here!
    • Date: June 13, 2024
    • Time: 9AM PT / 11PM CST / 12PM EST
    • Registration: Here!
    • Date: July 11, 2024
    • Time: 9AM PT / 11AM CST / 12PM EST
    • Registration: Here!
    What it is?
    The Genesys Cloud WEM What's Next Series sessions are intended to provide a general overview of upcoming WEM features releases. Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand from the team responsible for this industry-leading WEM solution!

    What can you expect from this 2024 Sessions?

    Please join us in our Live WEM What's Next Webinar, where you will be able to hear from the Genesys Cloud WEM Product Management team, about features we are currently working on, as well as features planned to be released in the following month.

    Topics:

    • Gamification and Performance Management.
    • Quality Assurance and Compliance.
    • Resource Management (WFM)

    Our Speaker!

    Leor

    Leor Grebler
    Principal Product Manager | PM WEM @Genesys

    With 11+ years of experience, Leor Gerbler is a Workforce Engagement Management(WEM)Principal Product Management responsible for Genesys Cloud's native and extended voice transcription services. Before joining Genesys, Leor ran a startup that brought to market the first hands-free voice interactive computer, The Ubi. He writes a daily blog on technology, exploring the future and its impact on the world. Originally from Canada, Leor is currently based out of Tel Aviv.


    #WorkforceManagement
    #Configuration
    #Forecasting
    #Gamification
    #Interaction/ScreenRecording
    #Learning/Coaching
    #Monitoring/Adherence
    #Notifications/Alerts
    #QualityManagement
    #Scheduling
    #SpeechandTextAnalytics
    #TempoMobile
    #TimeOff/HRIS

    ------------------------------
    Natalia Abad
    Genesys - Employees
    ------------------------------



  • 2.  RE: Genesys Cloud WEM What's Next Webinars are back!!

    Posted 02-19-2024 04:01

    Will these sessions be recorded so we can watch them back if we miss them?



    ------------------------------
    Felicity Martin-Murray
    J Sainsbury Plc
    ------------------------------

    Original Message


  • 3.  RE: Genesys Cloud WEM What's Next Webinars are back!!

    GENESYS
    Posted 02-19-2024 04:33

    Hi Felicity,

    Yes, they are recorded and we do house them in the Library here.

    @Natalia Abad will add Februarys Whats Next soon.



    ------------------------------
    Tracy
    Genesys
    ------------------------------

    Original Message


  • 4.  RE: Genesys Cloud WEM What's Next Webinars are back!!

    GENESYS
    Posted 02-20-2024 13:32

    Hi Felicity,
    Here is the library entry for February's What's Next Webinar



    ------------------------------
    Natalia Abad
    Genesys - Employees
    ------------------------------

    Original Message


  • 5.  RE: Genesys Cloud WEM What's Next Webinars are back!!

    Posted 02-20-2024 13:42

    Thank you so much Natália. I will see the webinar later too.

    Att,



    ------------------------------
    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
    ------------------------------

    Original Message


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