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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Discussion Thread 2 Knowledge Workbanch V2

Discussion Thread 32 Beta Announcement: Genesys Native Agent Assist Digital Beta Now Open

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About Genesys

Hidden H4 Anchor

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Hidden H4 Anchor

Discussion Thread 2
Knowledge Workbanch V2

Discussion Thread 32
Beta Announcement: Genesys Native Agent Assist Digital Beta Now Open

Discussion Thread 2
Attribute Tagging