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Questionnaires - how to organize active and decommissioned

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Dynamic content in a script or regular polling using Data Action?

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Follow-me on embedded framework

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Web Chat Widget v2 and no Co Browse?

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Operator Console availability

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Canned responses

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RONA - ACD No Answer

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Does an agent get notification if they're being monitored on non-ACD?

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Library Entry

Genesys Cloud Status Timer Open Source Project

I've seen several customers ask about a status timer for Genesys Cloud, so users can see how long they have been in a particular status. I developed a simple app that uses the OAuth token implicit grant and will display the users status and time in status. I made this project open source and it...