Discussion Thread 1

Inconsistency with Teams presence/Graph API

Discussion Thread 4

Client information in the embedded clients interaction window???

Discussion Thread 1

Hide and/or remove phone number data from interactions

Discussion Thread 2

Image right alignment in canned responses ignores spacing

Discussion Thread 3

In Alert Rule, What is the definition of Send notification when exiting alarm?

Discussion Thread 1

Unknown User in Policies

Discussion Thread 3

Getting Department value as null in canned response even though the department value added in agent profile

Discussion Thread 2

Stuck Messaging Conversations after Agent Exits GC

Discussion Thread 14

Upcoming Agent UI Changes - New email component

Library Entry

Upcoming Agent UI Changes - New email component - attachment

Attachment for the Upcoming Agent UI Changes - New email component community post Let me share the exciting news with you about our plans to update the Agent UI - email tool . This refresh is the first part of a wider facelift coming for the Agent UI. The email tool will get a brand...

Agent_UI_New_Email_component.pdf