Discussion Thread 1

Workspace Desktop Edition 8.5

Discussion Thread 4

Email, Chat and WFM?

Discussion Thread 1

Interaction Connect Client Application freeze and logouts on Refresh

Discussion Thread 2

Interaction Connect Addins with ICWS

Discussion Thread 11

Agent Status Shows "Logged off" on Team Communicator and Transfer in WWE

Library Entry

Agent Status Shows "Logged off" on Team Communicator and Transfer in WWE

#ArchitectureandDesign #CloudMigration(NEW) #ConnectwithaCustomer #DigitalChannels #GenesysEngageDev #Implementation #Integrations #Omni-ChannelDesktop/UserInterface #PlatformAdministration #Reporting/Analytics #Roadmap/NewFeatures #Routing(ACD/IVR) #Security #Self...

agent wwe.jpg

Discussion Thread 1

Sync Genesys Statuses with Omni-Channel statuses

Discussion Thread 1

Weird behaviours with agents profiles when inheriting roles?

Discussion Thread 1

Bulk organization uploads

Discussion Thread 1

How to get custom attibute configured from a web calback?