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Genesys Cloud - Main (3)
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Quality Evaluator (4)
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4 results found for "tags:"Quality Evaluator""
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7
Assigning Evaluation without Interaction in Genesys Cloud
BRENO CANYGGIA FERREIRA MARRECO
Added 12-13-2023
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15
Agent Evaluation Error: Agent view is not available for this evaluation because you are not the agent on this evaluation.
Brian Jones
Added 10-04-2023
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2
For Quality Admin and Quality Evaluator roles, what do the Quality>keywordset permissions relate to? Cannot find any info in Help or other docs.
Peter Dougherty
Added 11-07-2017
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Hello, I'd like to give agents access to their own call recordings, but it seems this can only be done when giving Quality Evaluator rights, is there another way? Thanks, Jeroen
Jeroen Van der Sandt
Added 10-25-2017
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