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Reporting (396)

reports (17)

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396 results found for "tags:"Reporting""

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Discussion Thread 1
Schedule reports does not generate/send email with report to recipients

Pavel Broska

Added 01-17-2022

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PureConnect Reporting schedule PureConnect Topics Reporting/Analytics Unsure/Other

Discussion Thread 1
Bot Flows in the Interactions Performance View

User Created bot performanceviews PureConnect Reporting Genesys Cloud CX Topics Routing (ACD/IVR)

Peter Stoltenberg

Added 11-02-2021

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User Created bot performanceviews PureConnect Reporting Genesys Cloud CX Topics Routing (ACD/IVR)

Discussion Thread 2
No LastAssignedWorkGroupId in Interaction Summary Table

PureConnect Reporting

Rahul Chowdary

Added 02-27-2018

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PureConnect Reporting

Discussion Thread 3
Reporting on Wrap up codes

PureConnect Reporting

Dennis Johnson

Added 02-26-2018

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PureConnect Reporting

Discussion Thread 2
Central Management Server not found in Crystal report repository

PureConnect Reporting

Frank Wei

Added 02-21-2018

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PureConnect Reporting

Discussion Thread 4
Callback Avoidance

PureConnect Reporting

John Williamson

Added 02-04-2018

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PureConnect Reporting

Discussion Thread 2
Shrinkage Reports

PureConnect Reporting

A Contributor

Added 02-02-2018

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PureConnect Reporting

Discussion Thread 3
Workgroup DNIS inbound calls classification

PureConnect Reporting

Frank Wei

Added 02-01-2018

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PureConnect Reporting

Discussion Thread 2
Exporting and Import From IA report Management

PureConnect Reporting

Scott Williams

Added 01-30-2018

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PureConnect Reporting

Discussion Thread 1
Reporting on information gathered in scripts

Genesys Cloud CX Basic features and ... Archive PureCloud PureCloud API Reporting Scripts

Mark Hannan

Added 01-29-2018

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Genesys Cloud CX Basic features and ... Archive PureCloud PureCloud API Reporting Scripts

Showing 1-10 of 396 results

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Discussion Thread 1 Schedule reports does not generate/send email with report to recipients

Discussion Thread 1 Bot Flows in the Interactions Performance View

Discussion Thread 2 No LastAssignedWorkGroupId in Interaction Summary Table

Discussion Thread 3 Reporting on Wrap up codes

Discussion Thread 2 Central Management Server not found in Crystal report repository

Discussion Thread 4 Callback Avoidance

Discussion Thread 2 Shrinkage Reports

Discussion Thread 3 Workgroup DNIS inbound calls classification

Discussion Thread 2 Exporting and Import From IA report Management

Discussion Thread 1 Reporting on information gathered in scripts

About Genesys

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Discussion Thread 1
Schedule reports does not generate/send email with report to recipients

Discussion Thread 1
Bot Flows in the Interactions Performance View

Discussion Thread 2
No LastAssignedWorkGroupId in Interaction Summary Table

Discussion Thread 3
Reporting on Wrap up codes

Discussion Thread 2
Central Management Server not found in Crystal report repository

Discussion Thread 4
Callback Avoidance

Discussion Thread 2
Shrinkage Reports

Discussion Thread 3
Workgroup DNIS inbound calls classification

Discussion Thread 2
Exporting and Import From IA report Management

Discussion Thread 1
Reporting on information gathered in scripts