Discussion Thread 7

Architect attributes set and API view of Conversation and Debugging

Library Entry

PureCloud Q&A Show - Episode 11

PureCloud Q&A Show - Episode 11 Questions: Pop-up screen number format change (w/ walkthrough) - 1:28 Introduction: Q&A Bounty Board - 7:20 Outbound Caller ID for Communicate - 8:17 Is it possible to force agent to only make ACD calls? - 10:50 ...

Discussion Thread 2

Organization settings improvement

Discussion Thread 6

Preferred Agents

Discussion Thread 1

PureCloud Weekly Release Notes - 10/9/19

Event

DevCast tutorial: How to build custom client apps for PureCloud and utilize the Client App SDK

Join Jim Crespino for this Powerpoint-free, step-by-step tutorial. You’ll see how external web applications can easily be integrated into the PureCloud UI and how the Client App SDK can be utilized to make them first-class citizens within PureCloud. After the tutorial, hang around to ask your...

 10-24-2019 | 13:00 - 14:00 ET

Event

Live Q&A: Pains and gains of moving your contact center to the cloud

You know that moving your contact center from on-premises to the cloud is the right choice for your business. But you might still have some questions. In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common...

 11-06-2019 | 11:00 - 12:00 PT

Event

Live Q&A: Pains and gains of moving your contact center to the cloud

You know that moving your contact center from on-premises to the cloud is the right choice for your business. But you might still have some questions. In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common...

 11-06-2019 | 11:00 - 12:00 PT

Event

Live Q&A: Pains and gains of moving your contact center to the cloud

You know that moving your contact center from on-premises to the cloud is the right choice for your business. But you might still have some questions. In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common...

 11-06-2019 | 11:00 - 12:00 PT

Event

Live Q&A: Pains and gains of moving your contact center to the cloud

You know that moving your contact center from on-premises to the cloud is the right choice for your business. But you might still have some questions. In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common...

 11-06-2019 | 11:00 - 12:00 PT