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Cesar Padilla

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RE: March Question of the Month - Favorite Roadmap Feature

Posted By Cesar Padilla 03-31-2026 21:42
Found In Egroup: Genesys Casual \ view thread
I waited until the last day to look at it properly; there are many great optimizations, but I must admit that dark mode has me excited. @George Ganahl, add another vote! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-31-2026 10:49
Found In Egroup: Welcome Community \ view thread
hi @Rodrigo Soares, welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Can I restrict an application to only see users from certain divisions?

Posted By Cesar Padilla 03-30-2026 17:07
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Wolfgang, What you're experiencing is the expected behavior at the moment. While some resources in Genesys Cloud are division‑aware, the platform does not fully enforce division scoping across all object types when accessed via OAuth client‑credentials. This inconsistency appears in other areas ...

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-30-2026 16:34
Found In Egroup: Welcome Community \ view thread
hi @Sylvain Briere, welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Can I restrict an application to only see users from certain divisions?

Posted By Cesar Padilla 03-28-2026 10:43
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi @Wolfgang Liebich, At the moment, what you're seeing is expected. While some resources in Genesys Cloud are division‑aware, the platform does not fully enforce division scoping for all object types when accessed through OAuth client‑credential flows. This behavior is also visible in other areas-for ...

RE: Call transfers only via Script

Posted By Cesar Padilla 03-28-2026 10:24
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
No, this is not possible today. The new transfer‑permission settings in Genesys Cloud apply equally to transfers made through the UI and those triggered from an Agent Script, since both use the same underlying API. This means that if you block blind/consult transfers in the UI, they will also be blocked ...

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-27-2026 17:54
Found In Egroup: Welcome Community \ view thread
Hola @Marek Pietrzik bienvenido a la comunidad. ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-27-2026 08:56
Found In Egroup: Welcome Community \ view thread
hi @Ginger Conlon, nice to meet you and welcome! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-26-2026 15:31
Found In Egroup: Welcome Community \ view thread
hi @Robert Alsaker, welcome! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-25-2026 14:47
Found In Egroup: Welcome Community \ view thread
Olá @Anderson Rodrigo Muralo, como estão? Bem-vindo! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-24-2026 14:58
Found In Egroup: Welcome Community \ view thread
welcome @Tiago Silva! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-24-2026 09:47
Found In Egroup: Welcome Community \ view thread
hi @Clare Sweeney, welcome to the comunnity! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-23-2026 18:22
Found In Egroup: Welcome Community \ view thread
hi @Tyler Merk, welcome!!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-23-2026 09:35
Found In Egroup: Welcome Community \ view thread
hi @Adorjan Racz, welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce myself

Posted By Cesar Padilla 03-23-2026 09:34
Found In Egroup: Welcome Community \ view thread
hi @Carlos Gutierrez, welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce myself

Posted By Cesar Padilla 03-22-2026 21:45
Found In Egroup: Welcome Community \ view thread
hi @Yasuto Shinmura, welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-22-2026 21:44
Found In Egroup: Welcome Community \ view thread
hi @David Glumac, Welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-20-2026 17:32
Found In Egroup: Welcome Community \ view thread
hi @Andre Negrisolo, welcome! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-20-2026 17:31
Found In Egroup: Welcome Community \ view thread
hi @Stephen Edwards, welcome to the community!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

RE: Introduce Yourself! (New for 2026)

Posted By Cesar Padilla 03-20-2026 17:29
Found In Egroup: Welcome Community \ view thread
hi @Claudio Esposito, welcome! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------