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Discussion Thread 1

New Recorded Webinar - WFM Continuous Forecasting

Discussion Thread 1

WEM and AI

Library Entry

Overview – WEM – WFM Series – Ep. 1 – Forecasting

This is Episode 1 of the WFM Series on TAMStudios. In this video @Christopher Visick gives an overview of the Forecasting functionality within the GenesysCloud WEM suite. If your interested, grab a coffee and take a seat to learn about the current functionality that is available within...

240616_WEM_WFM_Series_Forecasting_CV_1.mp4

Discussion Thread 2

Long Term Forecasting - 3rd Party