A place to ask questions, connect with others, and stay in the know
If a customer is calling your business, they’re probably already frustrated. This puts your agents in a tough spot. They have to both solve the issue and manage an irritated customer. Put simply, agents spend their days fighting an uphill battle. Outbound lets you flip the script. It changes...
10-31-2019 | 14:00 - 15:00 ET