Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Welcome to the Genesys Community
A place to ask questions, connect with others, and stay in the know
Sign In / Sign Up
Skip main navigation (Press Enter).
Toggle navigation
Content types
Announcements
Blogs
Communities
Discussions
Events
Glossary
Site Content
Libraries
Date range
on this day
between these dates
Posted by
Home
Achievers Lounge
Communities
All Communities
My Communities
Speech & Text Analytics Beta
Genesys Cloud Inbound Routing & Features (Beta Community)
Genesys Cloud Community Home
Directory
Events
Upcoming Events
Browse
Discussion Posts
Library Entries
Login Page
Addthis
Meet the Gurus
Genesys User Group for Customers
Be a Creator
AMA
GCAP Community Member of the Month
Latitude by Genesys – User Group
Latitude By Genesys
Genesys Cloud PAC
Gamification Event Series
Help Cole Out!
Q&A Show Bounty Board
PureConnect Bounty Board
Copy of Q&A Show Bounty Board (Sandbox)
Redirect
Search
Search
Refined to 57 of 57 results for
"tags:"Connect with a Customer (NEW)""
Skip to search results (Press Enter).
Categories
User Content (57)
Refine by
Content Type
Discussion Thread (55)
Library Entry (2)
Community
Genesys Cloud (Formerly Purecloud) (45)
Pureconnect (10)
Genesys Engage Cloud (Formerly Pureengage Cloud) (2)
Author
Dave Lottman (4)
Leor Grebler (4)
Mike Eaton (3)
Rafael Kaufmann (3)
Greg Barrett (2)
Ben Perera (2)
Robert Wakefield-Carl (2)
Vaun Mccarthy (1)
Conrad Lemos (1)
Sandra Lawrence (1)
Has Attachment
Yes (2)
File Types
Image (2)
Formal Tags
Connect With A Customer (NEW) (57)
Unsure/Other (34)
System Administration (29)
Omni-Channel Desktop/User Interface (28)
Roadmap/New Features (28)
Implementation (27)
Integrations (27)
Platform Administration (27)
Architecture And Design (26)
Digital Channels (25)
User Tags
Cachecleansing (1)
Caseopened (1)
Ctrl (1)
Delete (1)
F5refresh (1)
Shift (1)
Comments
Without Comments (2)
Created
Within One Week
Within Two Weeks (1)
Within One Month (1)
Within Six Months (16)
Within One Year (41)
Older (16)
1 to 10 of 57
Sort by
Relevance
Most Recent
Least Recent
Discussion Thread
2
Voice enabled prompts
PureCloud Topics
Connect with a ...
Routing (ACD/IVR)
Rob Rooney
Added 12 days ago
View Community
PureCloud Topics
Connect with a ...
Routing (ACD/IVR)
Discussion Thread
1
How to get custom attibute configured from a web calback?
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Roberto Vallejo Hernandez
Added 11-28-2020
View Community
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Discussion Thread
2
Industry Standard Call Service Level
PureCloud Topics
Connect with a ...
Ly Lim
Added 11-19-2020
View Community
PureCloud Topics
Connect with a ...
Discussion Thread
1
The Genesys Product Design Team needs your feedback on AI Explainability!
PureCloud Topics
Ask Me Anything (AMA)
Connect with a ...
Unsure/Other
Kathleen Surfus
Added 11-18-2020
View Community
PureCloud Topics
Ask Me Anything (AMA)
Connect with a ...
Unsure/Other
Discussion Thread
4
Genesys Cloud BYOC Trunk
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Integrations
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Stavros Vossos
Added 11-14-2020
View Community
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Integrations
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Discussion Thread
1
Looking for Beta Users - Topic Spotting for Speech Analytics
Speech and Text Analytics
Announcements
PureCloud Topics
Connect with a ...
Roadmap/New Features
Leor Grebler
Added 11-08-2020
View Community
Speech and Text Analytics
Announcements
PureCloud Topics
Connect with a ...
Roadmap/New Features
Discussion Thread
1
Call External Contact using short Number
PureCloud Topics
Connect with a ...
Salim Nouh
Added 10-20-2020
View Community
PureCloud Topics
Connect with a ...
Discussion Thread
4
Are you using Polycom phones with Pure Cloud?
PureCloud Topics
Connect with a ...
System Administration
Telephony
Mark Kastner
Added 10-16-2020
View Community
PureCloud Topics
Connect with a ...
System Administration
Telephony
Discussion Thread
6
WebSurvey
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Integrations
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Sudhir Chaudhary
Added 10-13-2020
View Community
PureCloud Topics
Architecture and Design
Ask Me Anything (AMA)
Connect with a ...
Digital Channels
Implementation
Integrations
Omni-Channel ...
Outbound
Platform Administration
PureCloud QA Episode
Quality Management
Remote Work Enablement
Reporting/Analytics
Roadmap/New Features
Routing (ACD/IVR)
Security
SIP/VolP
System Administration
Telephony
Unsure/Other
Discussion Thread
1
Looking for Participants for Topic Manager Feedback
Speech and Text Analytics
Announcements
PureCloud Topics
Connect with a ...
Roadmap/New Features
Leor Grebler
Added 10-06-2020
View Community
Speech and Text Analytics
Announcements
PureCloud Topics
Connect with a ...
Roadmap/New Features
1
2
3
4
5
6
»
Skip Navigation Links
Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar
Powered by Higher Logic