Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 2 Voice enabled prompts

Discussion Thread 1 How to get custom attibute configured from a web calback?

Discussion Thread 2 Industry Standard Call Service Level

Discussion Thread 1 The Genesys Product Design Team needs your feedback on AI Explainability!

Discussion Thread 4 Genesys Cloud BYOC Trunk

Discussion Thread 1 Looking for Beta Users - Topic Spotting for Speech Analytics

Discussion Thread 1 Call External Contact using short Number

Discussion Thread 4 Are you using Polycom phones with Pure Cloud?

Discussion Thread 6 WebSurvey

Discussion Thread 1 Looking for Participants for Topic Manager Feedback

About Genesys

Discussion Thread 2
Voice enabled prompts

Discussion Thread 1
How to get custom attibute configured from a web calback?

Discussion Thread 2
Industry Standard Call Service Level

Discussion Thread 1
The Genesys Product Design Team needs your feedback on AI Explainability!

Discussion Thread 4
Genesys Cloud BYOC Trunk

Discussion Thread 1
Looking for Beta Users - Topic Spotting for Speech Analytics

Discussion Thread 1
Call External Contact using short Number

Discussion Thread 4
Are you using Polycom phones with Pure Cloud?

Discussion Thread 6
WebSurvey

Discussion Thread 1
Looking for Participants for Topic Manager Feedback