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158 results found for "tags:"Connect with a Customer (NEW)""
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select a calling destination by date/time frame from a data table
Genesys Cloud CX Topics
Architecture and Design
Connect with a ...
Routing (ACD/IVR)
Telephony
Robert Herms
Added 16 hours ago
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Routing (ACD/IVR)
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1
Call details on Consult Transfer - Customer Name vs. Agent Name
Genesys Cloud CX Topics
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Telephony
User Created
Consult
Archive PureCloud
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Salesforce Lightning
Jennifer DiCesare
Added 2 days ago
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Telephony
User Created
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2
send mass mail
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Rihab BEN MALEK
Added 21 days ago
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5
Calls Transfer to queue
Genesys Cloud CX Topics
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Unsure/Other
Rihab BEN MALEK
Added 10-27-2023
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Contest - Tell Us Your Passion Project's Story & Win a Super Prize
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Matt Lawson
Added 10-05-2023
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4
How to manage Alert Rule work team and group membership level
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Shenbagamoorthy B
Added 09-26-2023
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Block an outbound contact following an inbound call
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System Administration
Ragheb Gmira
Added 09-22-2023
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2
what api integration is preferred or works the best
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Jay Thomas
Added 09-19-2023
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4
Attach files to the Knowledgebase articles
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Yvgeni Liberman
Added 09-18-2023
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2
Genesys Cloud R2S Integration
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SIP/VolP
Shenbagamoorthy B
Added 09-15-2023
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