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Discussion Thread
2
Logging capability
PureCloud Topics
Architecture and Design
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Sreekand Muthukrishnan
Added 7 days ago
View Community
PureCloud Topics
Architecture and Design
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Discussion Thread
1
Predictive Engagement Chat Queue Throttling
PureCloud Topics
Architecture and Design
Connect with a ...
Louis D'Ambrosio
Added 15 days ago
View Community
PureCloud Topics
Architecture and Design
Connect with a ...
Discussion Thread
1
Dispute Management Plan Template or MSP
PureCloud Topics
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Quality Management
Alan Hamid
Added 21 days ago
View Community
PureCloud Topics
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Quality Management
Discussion Thread
3
Customer Care needs your feedback! Customer Care is evolving it's IVR and would like your feedback!
PureConnect Topics
Architecture and Design
Connect with a ...
Routing (ACD/IVR)
Unsure/Other
Mike Eaton
Added 29 days ago
View Community
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Discussion Thread
1
Customer Care needs your feedback! Customer Care is evolving it's IVR and would like your feedback!
PureEngage Cloud Topics
Architecture and Design
Connect with a ...
Routing (ACD/IVR)
Unsure/Other
Mike Eaton
Added 29 days ago
View Community
PureEngage Cloud Topics
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Routing (ACD/IVR)
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Discussion Thread
1
Customer Care needs your feedback! Customer Care is evolving it's IVR and would like your feedback!
PureCloud Topics
Architecture and Design
Connect with a ...
Routing (ACD/IVR)
Unsure/Other
Mike Eaton
Added 29 days ago
View Community
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1
2 Questions regarding Reporting Functionalities
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Outbound
Reporting/Analytics
Florian Pickert
Added 02-04-2021
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Discussion Thread
5
Chat Subject Field
PureCloud Topics
Connect with a ...
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Mark Elliott
Added 02-03-2021
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Discussion Thread
2
Voice enabled prompts
PureCloud Topics
Connect with a ...
Routing (ACD/IVR)
Rob Rooney
Added 01-15-2021
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Routing (ACD/IVR)
Discussion Thread
1
How to get custom attibute configured from a web calback?
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Roberto Vallejo Hernandez
Added 11-28-2020
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