A place to ask questions, connect with others, and stay in the know
Break down the data silos between sales, marketing and service for more connected customer experiences. The events of 2020 changed the customer experience irrevocably. And 2021 is on course to do the same. Keeping up with customer expectations for personalization requires creating truly...
02-10-2021 | 14:00 - 15:00 ET
#ArchitectureandDesign #CloudMigration(NEW) #ConnectwithaCustomer #DigitalChannels #GenesysEngageDev #Implementation #Integrations #Omni-ChannelDesktop/UserInterface #PlatformAdministration #Reporting/Analytics #Roadmap/NewFeatures #Routing(ACD/IVR) #Security #Self...
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