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Event
GUGFC - AI, Chatbots, Predictive Routing, User Cases, Experience, and Lessons Learned

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join . If you cannot attend live, a recording will be available in the user group's...

 10-16-2019 | 12:00 - 13:30 CT


Event
GUGFC - Workforce Management Use, Advantages, Working Around the Limitations

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join . If you cannot attend live, a recording will be available in the user group's...

 10-01-2019 | 13:00 - 14:00 CT


Event
GUGFC - Digital Implementations and Examples of Email, Chat, IM, and SMS

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join . If you cannot attend live, a recording will be available in the user group's...

 08-20-2019 | 13:00 - 14:30 CT


Event
GUGFC - Integrations, Call Miner, Performline, CRM, Other

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join . If you cannot attend live, a recording will be available in the user group's...

 08-08-2019 | 14:00 - 15:30 CT


Event
GUGFC - Operational Strategies, Chat Handle Time, Callbacks, Multi-Channel, More…

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join . If you cannot attend live, a recording will be available in the user group's...

 07-31-2019 | 11:00 - 13:00 CT


Event
GUGFC - Migration Experiences and Insight, IRD to Composer, CCPulse to Pulse, Others

This event is hosted by the Genesys User Group for Customers. Any Genesys Customer can become a member of the user group and join webinars. Visit our page to learn more about the user group and how to join. If you cannot attend live, a recording will be available in the user group's archive...

 07-23-2019 | 13:00 - 14:30 CT