Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 9 Need to be able to enable the agents to enter data that must be retrieved or available when other agents in other queue answer the transfered call from the first agent to other queue

Discussion Thread 1 Canned responses embed link to an image

Discussion Thread 1 Compatibility of TServer and SIP server with Avaya/Nortal MLS 7.1

Discussion Thread 2 Record transferred inbound calls during Closing Hours

Discussion Thread 2 Genesys Customer Experience Insights (GCXI)

Discussion Thread 2 Best solution for 'White Labeling' servicing?

Discussion Thread 1 Interaction Desktop add in question

Discussion Thread 4 Integrating 2 ORGs | transferring interactions between them!

Discussion Thread 1 Pulse - Email Notifications issues

Discussion Thread 4 Outbound Caller ID#

About Genesys

Discussion Thread 9
Need to be able to enable the agents to enter data that must be retrieved or available when other agents in other queue answer the transfered call from the first agent to other queue

Discussion Thread 1
Canned responses embed link to an image

Discussion Thread 1
Compatibility of TServer and SIP server with Avaya/Nortal MLS 7.1

Discussion Thread 2
Record transferred inbound calls during Closing Hours

Discussion Thread 2
Genesys Customer Experience Insights (GCXI)

Discussion Thread 2
Best solution for 'White Labeling' servicing?

Discussion Thread 1
Interaction Desktop add in question

Discussion Thread 4
Integrating 2 ORGs | transferring interactions between them!

Discussion Thread 1
Pulse - Email Notifications issues

Discussion Thread 4
Outbound Caller ID#