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2
Gamification Profiles on Division
PureCloud Topics
Ask Me Anything (AMA)
Omni-Channel ...
PureCloud QA Episode
Quality Management
Reporting/Analytics
Maria Constantin
Added 2 days ago
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PureCloud QA Episode
Quality Management
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8
IWP is not working after update to CIC2021
PureConnect Topics
Quality Management
Horst Eppich
Added 2 days ago
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Quality Management
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5
New enhancement for Evaluations causing issues
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Quality Management
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Unsure/Other
Amber Krueger
Added 6 days ago
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1
Interaction Evaluation and Survey moved to right panel
Workforce Engagement Management
Genesys Cloud
Interaction Analytics
Quality Management
Recording
Dilipkarthik J
Added 6 days ago
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Workforce Engagement Management
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2
Logging capability
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Sreekand Muthukrishnan
Added 7 days ago
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2
WFM - Adherence manual adjustment in Genesys Cloud?
PureCloud Topics
Quality Management
Chin Chin
Added 19 days ago
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Quality Management
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1
Dispute Management Plan Template or MSP
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Quality Management
Alan Hamid
Added 21 days ago
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Quality Management
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2
Service level down
PureCloud Topics
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Quality Management
Reporting/Analytics
Sajid Abbas
Added 23 days ago
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Quality Management
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2
Stop Screen Rec when No Voice Rec is enabled
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Quality Management
Angelia Harper
Added 27 days ago
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Quality Management
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3
Survey Data Table lookup
PureCloud Topics
Quality Management
Benny Martinez
Added 28 days ago
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PureCloud Topics
Quality Management
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