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Coaching Licencing level
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Quality Management
Sara Perry
Added yesterday
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Web Survey for webchat interactions
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Charaf Eddine Chemlal
Added 2 days ago
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Listen up! 📣 "Tech Talks in 20" tackles getting started with WEM
Workforce Engagement Management
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Marcela Areiza
Added 2 days ago
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Questionnaires - how to organize active and decommissioned
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Janet Hayward
Added 2 days ago
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Agents with different skill set levels
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Tatjana Knezevic
Added 3 days ago
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Genesys Cloud Release Notes - May 27th, 2020
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Matt Lawson
Added 3 days ago
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Permission for accessing recordings from other divisions
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Quality Management
Katie Brassell
Added 3 days ago
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7
Permission to view score evaluations for the conversation
PureCloud Topics
Quality Management
Mohammed Saifulla
Added 18 days ago
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Agents providing feedback to supervisors on interactions
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Leor Grebler
Added 18 days ago
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Interaction Feedback
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Zandra Hunter
Added 22 days ago
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