Discussion Thread 2

Voice Biometric Apps

Discussion Thread 2

UI change: Additional Multi-Factor Authentication (MFA) device options

Discussion Thread 3

DTMF Masking / Clamping in Conference call with Agent

Discussion Thread 5

Permissions specific to queue?

Discussion Thread 4

Serial (SOA) DNS

Discussion Thread 2

Blocking Email Attachments

Discussion Thread 5

Can we use Asymmetric keys to encrypt data action for Secure Payment?

Discussion Thread 2

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Library Entry

Simplified customer firewall requirements

In this video @Hiroyuki Sato talks about the simplified customer firewall requirements. Genesys Cloud now uses Amazon CloudFront to serve most content stored in Amazon S3. Customers can update their firewall allowlist and replace Genesys Cloud *.s3 domain entries that allow *.s3.amazonaws...

Library Entry

Granular control for clearing or signing out of web visit or journey sessions

In this video @Brian Feeney talks about the granular control for clearing or signing out of web visit or journey sessions. Genesys Cloud now enhances privacy by exercising more granular control over when to clear or sign out the current web visit or journey session. Brands have the...