Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 1 Blind Transfers (by agents)

Discussion Thread 3 DID Numbers updating comment field for a single DID

Discussion Thread 1 While requesting not ready, DnStateChanged emits data without reasons - nodejs api

Library Entry Polycom phone uses wrong port number for SIP with TLS transport

Discussion Thread 3 Polycom phone uses wrong port number for SIP with TLS transport

Discussion Thread 2 Group calls in Rotary mode

Discussion Thread 1 Microsoft Direct Routing Deprecation for sip-all FQDN's starting March 1rst 2022

Discussion Thread 3 Transfer Call Using Polycom key

Discussion Thread 1 Genesys Cloud Professional Certification

Discussion Thread 3 Import only e.164 formate numbers from Saleforce

About Genesys

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Discussion Thread 1
Blind Transfers (by agents)

Discussion Thread 3
DID Numbers updating comment field for a single DID

Discussion Thread 1
While requesting not ready, DnStateChanged emits data without reasons - nodejs api

Library Entry
Polycom phone uses wrong port number for SIP with TLS transport

Discussion Thread 3
Polycom phone uses wrong port number for SIP with TLS transport

Discussion Thread 2
Group calls in Rotary mode

Discussion Thread 1
Microsoft Direct Routing Deprecation for sip-all FQDN's starting March 1rst 2022

Discussion Thread 3
Transfer Call Using Polycom key

Discussion Thread 1
Genesys Cloud Professional Certification

Discussion Thread 3
Import only e.164 formate numbers from Saleforce