A place to ask questions, connect with others, and stay in the know
Join our Product Management team as we provide an update on the features that we’re currently working on and the features we plan to work on going forward. There are two sessions of the webinar and both will cover the same content so select the link for the time that works best in your...
07-20-2022 | 11:00 - 20:00 ET
Genesys Info Mart is the component behind the historical reports in your Multicloud deployment. Genesys Info Mart provides a structure for collecting contact center analytics data and sorting it to provide insights to business users. This webinar will explore the data source and its tables, the...
07-21-2022 | 09:00 - 17:00 ET
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.