Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 2 IceLib and Interaction Connect

Discussion Thread 3 Where are audio profiles stored for users?

Discussion Thread 1 Genesys Workforce Management

Discussion Thread 2 How are others handling Chat to Voice Interactions?

Discussion Thread 6 WebSurvey

Discussion Thread 1 PureConnect Developer job opening

Discussion Thread 2 Sound settings stopped working correctly.

Discussion Thread 2 Internal calls recorded and chat having attachments and emojis

Discussion Thread 1 Safelist Genesys' New Subdomain for Release Notes

Discussion Thread 3 Reprioritize waiting interaction every x-seconds

About Genesys

Discussion Thread 2
IceLib and Interaction Connect

Discussion Thread 3
Where are audio profiles stored for users?

Discussion Thread 1
Genesys Workforce Management

Discussion Thread 2
How are others handling Chat to Voice Interactions?

Discussion Thread 6
WebSurvey

Discussion Thread 1
PureConnect Developer job opening

Discussion Thread 2
Sound settings stopped working correctly.

Discussion Thread 2
Internal calls recorded and chat having attachments and emojis

Discussion Thread 1
Safelist Genesys' New Subdomain for Release Notes

Discussion Thread 3
Reprioritize waiting interaction every x-seconds