A place to ask questions, connect with others, and stay in the know
Join us for our highly anticipated DevCast on "Retrieving UUI data from SIP header" - one of the most frequently asked questions from AppFoundry partners. If you're looking to provide personalized service to your customers, UUI data is a powerful tool that can help you achieve this goal, and we...
04-25-2023 | 11:00 - 12:00 ET
In this video Rebecca talks about "How to Escalate a Support Case on GenesysCloud". Follow the below link on the GenesysCloud Resource Centre https://help.mypurecloud.com/articles/contact-genesys-cloud-care #TAMStudios #HowTo #escalation Presenter @Rebecca Harper ...
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.