Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 3 Script Used to Transfer Calls

Discussion Thread 1 Icelib and secure input

Discussion Thread 7 Convert second in minute seconde

Discussion Thread 4 Support woes - what happened to Genesys support?

Discussion Thread 4 Email, Chat and WFM?

Discussion Thread 5 ICWS & reporting on interactions

Discussion Thread 4 Salesforce email

Discussion Thread 2 Integration to Apache Kafka

Discussion Thread 4 Screen Pop API

Discussion Thread 2 Recording audio with specific settings

About Genesys

Discussion Thread 3
Script Used to Transfer Calls

Discussion Thread 1
Icelib and secure input

Discussion Thread 7
Convert second in minute seconde

Discussion Thread 4
Support woes - what happened to Genesys support?

Discussion Thread 4
Email, Chat and WFM?

Discussion Thread 5
ICWS & reporting on interactions

Discussion Thread 4
Salesforce email

Discussion Thread 2
Integration to Apache Kafka

Discussion Thread 4
Screen Pop API

Discussion Thread 2
Recording audio with specific settings